Decision Support Services - Revision history

Lkaita at 12:31, 10 March 2026

2026-03-10T12:31:38Z

← Older revision		Revision as of 07:31, 10 March 2026
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	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

	As per Craig Kasper, PIMA has gone to a central intake system, which enables them to ensure that their work is tracked through the ITSM ticketing system . In the future, requests for action or follow-up should be e-mailed to PIMA@gov.mb.ca, where the central intake process will pick it up.		As per Craig Kasper, PIMA has gone to a central intake system, which enables them to ensure that their work is tracked through the ITSM ticketing system . In the future, requests for action or follow-up should be e-mailed to PIMA@gov.mb.ca, where the central intake process will pick it up. The email should contain the following information to ensure appropriate routing through central intake

			** The specific report for which the scheduled run is being reported as failing is the “CCMdb Sample New Version” report.
			** The scheduled report series which runs this report and several others is “EPR Daily Reports (Exclude ALC 2)”
			** Please direct this ticket to the Administration and Operations unit within PIMA.



	Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.		Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.

Lkaita at 18:42, 9 March 2026

2026-03-09T18:42:48Z

← Older revision		Revision as of 13:42, 9 March 2026
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	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

	~~If we don't get any results from this email~~, ~~the problem can be escalated~~ to ~~'''Amber Scott-Diakow'''. Before we got her contact info~~, ~~'''Reid McMurchy''' was mentioned as~~ the ~~person covering~~ the ~~position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023~~-03-~~15 is '''Barb Osorio''' (Barb.Osorio~~@gov.mb.ca)		As per Craig Kasper, PIMA has gone to a central intake system, which enables them to ensure that their work is tracked through the ITSM ticketing system . In the future, requests for action or follow-up should be e-mailed to PIMA@gov.mb.ca, where the central intake process will pick it up.

	Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.		Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.

Ttenbergen at 21:47, 21 August 2025

2025-08-21T21:47:12Z

← Older revision		Revision as of 16:47, 21 August 2025
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	[[Category:Data Sources]]		[[Category:Data Sources]]
	[[Category:Warehouse]]		[[Category:Warehouse]]
			[[Category:Cognos Issue]]

Ttenbergen at 21:40, 21 August 2025

2025-08-21T21:40:03Z

← Older revision		Revision as of 16:40, 21 August 2025
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	Decision Support Services is a department within Shared Health that makes available data for analysis and reporting purposes. They provide the [[Cognos EPR Report]].		Decision Support Services is a department within Shared Health that makes available data for analysis and reporting purposes. They provide the [[Cognos EPR Report]].

	== ~~Contact~~ ==		== [[Cognos EPR Report]] troulbeshooting ==
	If there is a problem with the ~~data~~, email		If there is a problem with the [[Cognos EPR Report]], email
	:: <code>data@wrha.mb.ca; PIMA@gov.mb.ca</code>		:: <code>data@wrha.mb.ca; PIMA@gov.mb.ca</code>
	and tell them the problem (no report, old data, ...). Reference the following:		and tell them the problem (no report, old data, ...). Reference the following:
Line 10:		Line 10:

	Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.		Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.

			=== Background ===
			Our email is sent through report schedule automation. This is set for a specific time of day, and it also triggers an email to DSS so they know if it stops running.

			One source of failure: "the behind-the-scenes trigger for this report schedule fired about ten minutes after the report schedule stopped checking for the trigger. The report waits for this trigger because the trigger only fires after all of the EPR data updating is completed"; if the ETL that provides our data is delayed past the end of the schedule window, our email won't get sent. PIMA increased this window to make the scheduled report more resilient.

	== Related articles ==		== Related articles ==

Ttenbergen: Text replacement - "[[Category: " to "[[Category:"

2025-07-30T16:32:31Z

Text replacement - "[[Category: " to "[[Category:"

← Older revision		Revision as of 11:32, 30 July 2025
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	{{Related Articles}}		{{Related Articles}}

	[[Category: eHealth]]		[[Category:eHealth]]
	[[Category:Cognos Report Integrator]]		[[Category:Cognos Report Integrator]]
	[[Category:Data Sources]]		[[Category:Data Sources]]
	[[Category:Warehouse]]		[[Category:Warehouse]]

Ttenbergen at 17:56, 10 April 2025

2025-04-10T17:56:04Z

← Older revision		Revision as of 12:56, 10 April 2025
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	If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023-03-15 is '''Barb Osorio''' (Barb.Osorio@gov.mb.ca)		If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023-03-15 is '''Barb Osorio''' (Barb.Osorio@gov.mb.ca)

	Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.		Our contact used to be '''Chastity Cleofas''', but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer. However, when it comes to actually updating and troubleshooting the report, including her in conversations early can speed things up.

	== Related articles ==		== Related articles ==

Ttenbergen at 16:47, 17 May 2023

2023-05-17T16:47:11Z

← Older revision		Revision as of 11:47, 17 May 2023
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	== Contact ==		== Contact ==
	If there is a problem with the data, email		If there is a problem with the data, email
	:: <code>data@wrha.mb.ca</code>		:: <code>data@wrha.mb.ca; PIMA@gov.mb.ca</code>
	and tell them the problem (no report, old data, ...). Reference the following:		and tell them the problem (no report, old data, ...). Reference the following:
	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

Lkaita: /* Contact */

2023-03-15T18:54:16Z

Contact

← Older revision		Revision as of 13:54, 15 March 2023
Line 7:		Line 7:
	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

	If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023-03-15 is Barb Osorio.		If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023-03-15 is '''Barb Osorio''' (Barb.Osorio@gov.mb.ca)

	Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.		Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.

Ttenbergen at 16:17, 15 March 2023

2023-03-15T16:17:03Z

← Older revision		Revision as of 11:17, 15 March 2023
Line 7:		Line 7:
	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

	If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in.		If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in. The person who was working on our report as of 2023-03-15 is Barb Osorio.

	Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.		Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.

Ttenbergen at 14:44, 14 March 2023

2023-03-14T14:44:05Z

← Older revision		Revision as of 09:44, 14 March 2023
Line 7:		Line 7:
	:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>		:: <code>This is a triggered report under trigger "EPR Daily Reports (Exclude ALC) 2". </code>

	If we don't get any results from this email, the problem can be escalated to '''Reid McMurchy''' ~~for now, who is for now~~ covering the position that our previous contact Brenda Comte was in.		If we don't get any results from this email, the problem can be escalated to '''Amber Scott-Diakow'''. Before we got her contact info, '''Reid McMurchy''' was mentioned as the person covering the position that our previous contact Brenda Comte was in.

	Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.		Our contact used to be Chastity Cleofas, but she no longer works there. <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.