Family Satisfaction in the Intensive Care Unit: Difference between revisions
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The '''Survey - Family Satisfaction in the Intensive Care unit (FS-ICU)''' is a survey that the ICU Quality Team would like to run | The '''Survey - Family Satisfaction in the Intensive Care unit (FS-ICU)''' is a survey that the ICU Quality Improvement Team (QIT) would like to run periodically for three months. | ||
==2015== | ==Survey Dates== | ||
[[p:Basil Evan]] | ===First Wave 2011=== | ||
*March 16.15: [[p:Basil Evan | Basil]] has emailed [[Linda Hathout | Linda]] / [[p:Tina Tenbergen | Tina]] in regards to investigating making it a scannable or online survey form. | * Date: | ||
* Quality Officer : Brenda Kline | |||
===Second Wave 2015=== | |||
* Date: April 1 to June 30, 2015 | |||
* Quality Officer : [[p:Basil Evan]] | |||
**March 16.15: [[p:Basil Evan | Basil]] has emailed [[Linda Hathout | Linda]] / [[p:Tina Tenbergen | Tina]] in regards to investigating making it a scannable or online survey form. | |||
**Tina will connect with Basil on or after March 26.15.[[User:TOstryzniuk|Trish Ostryzniuk]] 18:20, 2015 March 17 (CDT) | **Tina will connect with Basil on or after March 26.15.[[User:TOstryzniuk|Trish Ostryzniuk]] 18:20, 2015 March 17 (CDT) | ||
===Third Wave 2017=== | |||
* Date: | |||
* Quality Officer : [[p:Basil Evan]] | |||
==Sampling Plan / Procedure== | |||
===Inclusion=== | |||
*FS-‐24 Surveys are distributed only to families of patients with ICU length of stay >48 hour | |||
===How?=== | |||
*Surveys are given to families of patient after 48 hours from ICU admission with follow-up prior to ICU discharge. | |||
*Letter of condolences and survey forms are also mailed to families of patients who died in ICU. | |||
===Sample size and Response Rates=== | |||
* 2011: Distributed =xxx Received back =191 | |||
* 2015: Distributed =346 Received back =139 | |||
* 2017: Distributed =xxx Received back =191 | |||
==Data located== | ==Data located== | ||
*All data are saved separately by year in ACCESS databases on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Database. | |||
''' | *Each database name is '''Survey_Database_yyyy.mdb''' where yyyy represents year (i.e. 2011, 2015, 2017) | ||
==Forms== | ==Survey Forms== | ||
Completed Survey forms - | *Completed Survey forms - are kept by the Quality Officer. | ||
*Blank survey form is located in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Forms\Family Satisfaction Survey.4 pages.pdf. | |||
Blank | *The survey form with entry codes is located in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Forms\FamilySatisfactionSurvey_CodingForm_2017_18May2017. | ||
==Data entry== | ==Data entry== | ||
Karen, the admin person for [[Linda Hathout]]'s Quality and Process Team, did the | *2011 - Karen, the admin person for [[Linda Hathout]]'s Quality and Process Team, did the manual entry in an Access.mdb. | ||
*2015 - The Quality Officer collected the forms and did the data entry in access.mdb | |||
*2017 - The Quality Officer collected the forms and did the data entry in access.mdb | |||
==Data Analysis and Reports== | |||
*[[p:Julie Mojica]] made frequencies and bar charts for each of the items of the survey form | |||
**The SAS program for the frequencies is in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\SAS_Julie\PFSurvey94_prep.sas | |||
**The SAS program for the bar charts is in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\SAS_Julie\PFSurvey94_chart.sas | |||
*The tabular report is on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Report | |||
*The graphs are on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Images_2011to2017 | |||
*The tabular results and charts are also provided to [[p:Dr. Kendiss Olafson]] for the Quality Improvement Team (QIT) at shared folder O:\FSS. | |||
==History== | ==History== | ||
The designed Teleform survey form was lost for some unexplained reason in 2011 when moving Teleform program to newer computer. For some reason it could not be recovered from old computer either. That computer is RIP as of 2011. | The designed Teleform survey form was lost for some unexplained reason in 2011 when moving Teleform program to newer computer. For some reason it could not be recovered from old computer either. That computer is RIP as of 2011. | ||
2011 - done in collaboration[[:Category:CCVSM | CCVSM]] & [[p:Dr. Kendiss Olafson]]-Quality and Process Improvement Team & previously Brenda Kline- ICU Quality Officer. | |||
[[Category:CCVSM]] | [[Category:CCVSM]] | ||
[[Category:Critical Care QI Team]] | [[Category:Critical Care QI Team]] | ||
Revision as of 13:31, 2017 June 13
The Survey - Family Satisfaction in the Intensive Care unit (FS-ICU) is a survey that the ICU Quality Improvement Team (QIT) would like to run periodically for three months.
Survey Dates
First Wave 2011
- Date:
- Quality Officer : Brenda Kline
Second Wave 2015
- Date: April 1 to June 30, 2015
- Quality Officer : p:Basil Evan
- March 16.15: Basil has emailed Linda / Tina in regards to investigating making it a scannable or online survey form.
- Tina will connect with Basil on or after March 26.15.Trish Ostryzniuk 18:20, 2015 March 17 (CDT)
Third Wave 2017
- Date:
- Quality Officer : p:Basil Evan
Sampling Plan / Procedure
Inclusion
- FS-‐24 Surveys are distributed only to families of patients with ICU length of stay >48 hour
How?
- Surveys are given to families of patient after 48 hours from ICU admission with follow-up prior to ICU discharge.
- Letter of condolences and survey forms are also mailed to families of patients who died in ICU.
Sample size and Response Rates
- 2011: Distributed =xxx Received back =191
- 2015: Distributed =346 Received back =139
- 2017: Distributed =xxx Received back =191
Data located
- All data are saved separately by year in ACCESS databases on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Database.
- Each database name is Survey_Database_yyyy.mdb where yyyy represents year (i.e. 2011, 2015, 2017)
Survey Forms
- Completed Survey forms - are kept by the Quality Officer.
- Blank survey form is located in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Forms\Family Satisfaction Survey.4 pages.pdf.
- The survey form with entry codes is located in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Forms\FamilySatisfactionSurvey_CodingForm_2017_18May2017.
Data entry
- 2011 - Karen, the admin person for Linda Hathout's Quality and Process Team, did the manual entry in an Access.mdb.
- 2015 - The Quality Officer collected the forms and did the data entry in access.mdb
- 2017 - The Quality Officer collected the forms and did the data entry in access.mdb
Data Analysis and Reports
- p:Julie Mojica made frequencies and bar charts for each of the items of the survey form
- The SAS program for the frequencies is in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\SAS_Julie\PFSurvey94_prep.sas
- The SAS program for the bar charts is in N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\SAS_Julie\PFSurvey94_chart.sas
- The tabular report is on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Report
- The graphs are on N:\Critical_Care\Patient_DB_Reports\FamilySatisfactionSurvey\Images_2011to2017
- The tabular results and charts are also provided to p:Dr. Kendiss Olafson for the Quality Improvement Team (QIT) at shared folder O:\FSS.
History
The designed Teleform survey form was lost for some unexplained reason in 2011 when moving Teleform program to newer computer. For some reason it could not be recovered from old computer either. That computer is RIP as of 2011.
2011 - done in collaboration CCVSM & p:Dr. Kendiss Olafson-Quality and Process Improvement Team & previously Brenda Kline- ICU Quality Officer.