Outlook is putting emails from wiki into junk folder: Difference between revisions

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(Created page with "{{Discuss |question=You are not the first to report it. I have asked eHealth repeatedly to change the defaults for this but it keeps sneaking up. In the junk folder, right...")
 
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{{Discuss
Some emails (from the wiki or elsewhere) are automatically put in the junk folder in Outlook. To safelist an email to prevent this, do the following:
|question=You are not the first to report it. I have asked eHealth repeatedly to change the defaults for this but it keeps sneaking up.


In the junk folder, right-click on one of the emails, then choose “Junk” and “Never Block Sender’s Domain …”
'''In the junk folder, right-click on one of the emails, then choose “Junk” and “Never Block Sender’s Domain …”...
   
   
[[File:Outlook junk safelist.png]]


That should start the emails coming through.  
That should start the emails coming through.  


Let me know if that instruction works, in which case I will put it on the wiki and send an email to all.
== Background ==
}}
I have asked eHealth repeatedly to change the defaults for this but it keeps sneaking up. These instructions allow us to manually change the rules, but they have to be applied as needed.  
 
== Related articles ==
{{Related Articles}}
 
[[Category:IT Instructions]]

Revision as of 08:44, 2020 June 2

Some emails (from the wiki or elsewhere) are automatically put in the junk folder in Outlook. To safelist an email to prevent this, do the following:

In the junk folder, right-click on one of the emails, then choose “Junk” and “Never Block Sender’s Domain …”...

That should start the emails coming through.

Background

I have asked eHealth repeatedly to change the defaults for this but it keeps sneaking up. These instructions allow us to manually change the rules, but they have to be applied as needed.

Related articles

Related articles: