Repeat clicks being needed when entering CCI PX Type

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When I go into cci pick, or cci component (it happens with both), and I hit the drop down arrow for the type and try to choose either the acquired or the admit line , I have to hit the arrow at least three times for the drop down window to open. I hit the arrow the first time, and the contents of the drop down flash, but then disappear. I hit the arrow a second time. The contents of the window appear, but then I move my mouse to click on either acquired or admit, and when I move my mouse the window closes again (before I have had a chance to choose one). I hit the arrow for the third time, and it works properly, i.e. I hit the drop down arrow, the contents of the drop down list appear, I am able to move my mouse, and pick something. This only seems to happen when I try to enter a line the very first time. Once I have that first line entered, it behaves itself for any subsequent entries. I asked Pam if she had the same problem, and she said she doesn’t.

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  • I can't replicate this. Pulled test data, deleted all CCIs Picklist entries from one profile, closed profile, re-opened, clicked type dropdown and it worked. Can someone provide a series of steps to recreate the above error? The report is old and I must have pasted it from somewhere else, so I don't even have a collector to go back to. The problem may be the step just before clicking in the dropdown, so if you get this problem, please include that step. Ttenbergen 16:59, 2022 February 10 (CST)
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