STB Medical Records requests

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This article provides information on how to request patient charts from Medical Records at STB. It is part of the STB Collection Guide.

Requesting charts

How is this actually done at STB?

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  • in the past, we used a chart request document tthat needed to be filled in by hand, with or without a printed version of our Access list which was then faxed/hand delivered to the Health Records Department. After reviewing this process with them this morning, we were informed that we no longer need to submit the handwritten document, and that it would be acceptable to them to email the clerk that pulls our charts directly with our medical records lists.

Chart locations

Where do collectors access the charts?

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  • once the charts are pulled, the Health Records clerk puts them on a shelf that is designated solely for our use
  • sometimes we get email notice that the charts are ready, sometimes we get a call, and sometimes we get nothing at all

Related articles

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