Sorting in PatientList breaks when some Cognos Entries are done: Difference between revisions

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(→‎Steps to replicate: Haven't heard anything else about this so removing discussion. If still an issue, please flag it for me again.)
 
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{{Bug}}
{{fixed bug}}
There was a scenario where a patient is added through one of Cognos tools (Cognos Admitter was mentioned), and after that patient's record is closed the sorting buttons in [[Patient List]] no longer work. Closing and re-opening the list makes them work again.  
"...sorter buttons at top of columns freezing after cognos use upon return to ccmdb patient list
... have to exit from patient list  back to Main Page and reenter to resolve, then if cognos admitter is used to admit more patient(s), same thing happens. Repeat action required."
If I enter cognos Admitter and just view, exit, and return to ccmdb list, there is no problem with sorter buttons. It is after actually using cognos admitter to enter patient profiles, upon return to ccmdb list that sorter buttons freeze in ccmdb at top of columns. I wonder if anyone else is encountering this? Exit patient list back to Main page then reenter in order for sorter buttons to work after using CSS or cognos ender (CE).


May not be fixed, but taking out discussion since [[Cognos Admitter]] is phasing out.  
Found that removing a data refresh run by the "close with updates" button in Patient Viewer was causing this. The refresh didn't seem necessary so removed it. Rolling out as part of [[CCMDB.accdb_Change_Log_2020#2020-12-04]], if still a problem after let me know. [[User:Ttenbergen|Ttenbergen]] 14:23, 2020 December 10 (CST)
* This is in [[Cognos Admitter]] right? I can't replicate the problem. Which field are you sorting on? And what do you do before you sort, I wonder if that's part of what needs to happen for it to freeze.


*Continues to happen after use of CSS or Cognos Ender
== Steps to replicate ==
Steps to replicate:
# open CCMDB
# open CE
# open a pt from CE
# enter a unit entry using the "make loc" button
# close pt by clicking "close with updates"
#* "close no updates" doesn't cause the problem
# close CE
# open PatientList
#** and it doesn't sort; also, have to click the close button twice to make it do the closing. Something is hung.


== Related articles ==  
== Related articles ==  
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[[Category:Cognos Report Integrator]]
[[Category:Cognos Report Integrator]]
[[Category:Cognos Issue]]

Latest revision as of 13:06, 2021 December 15


There was a scenario where a patient is added through one of Cognos tools (Cognos Admitter was mentioned), and after that patient's record is closed the sorting buttons in Patient List no longer work. Closing and re-opening the list makes them work again.

Found that removing a data refresh run by the "close with updates" button in Patient Viewer was causing this. The refresh didn't seem necessary so removed it. Rolling out as part of CCMDB.accdb_Change_Log_2020#2020-12-04, if still a problem after let me know. Ttenbergen 14:23, 2020 December 10 (CST)

Steps to replicate

Steps to replicate:

  1. open CCMDB
  2. open CE
  3. open a pt from CE
  4. enter a unit entry using the "make loc" button
  5. close pt by clicking "close with updates"
    • "close no updates" doesn't cause the problem
  6. close CE
  7. open PatientList
      • and it doesn't sort; also, have to click the close button twice to make it do the closing. Something is hung.

Related articles

Related articles:
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