Sorting in PatientList breaks when some Cognos Entries are done: Difference between revisions

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{{Bug}}
{{Bug}}
An Observation:
There seems to be a scenario where a patient is added through one of Cognos tools ([[Cognos Admitter]] was mentioned), and after that patient's record is closed the sorting buttons in [[Patient List]] no longer work. Closing and re-opening the list makes them work again.  
"...sorter buttons at top of columns freezing after cognos use upon return to ccmdb patient list
... I have to exit ccmdb program altogether and sign back in to resolve, then if cognos admitter is used to admit more patient(s), same thing happens. Repeat action required."
If I enter cognos Admitter and just view, exit, and return to ccmdb list, there is no problem with sorter buttons. It is after actually using cognos admitter to enter patient profiles, upon return to ccmdb list that sorter buttons freeze in ccmdb at top of columns. I wonder if anyone else is encountering this? I have to exit the ccmdb program altogether, then reenter ccmdb with password in order for problem to resolve.
Hopefully this is clearer.


May not be fixed, but taking out discussion since [[Cognos Admitter]] is phasing out.  
Tried to replicate this problem as follows:
* This is in [[Cognos Admitter]] right? I can't replicate the problem. Which field are you sorting on? And what do you do before you sort, I wonder if that's part of what needs to happen for it to freeze.
# open [[Patient List]] from [[Main Form (CCMDB.accdb)|Main Form]]
* Will just closing the admitter form not fix it, do you really need to close CCMDB altogether? Ttenbergen 09:19, 2020 October 16 (CDT)
#* open
# open [[Cognos Admitter]] from [[Main Form (CCMDB.accdb)|Main Form]]
#* scroll to bottom and click the white "+" on a patient that has not been entered yet
# this opens [[Patient Viewer]] with the new pt data
#* close [[Patient Viewer]]
# change focus back to [[Patient List]]
#* click sorting button on Last Nm
#* '''List sorts as expected'''
 
{{Discuss |
* Can someone tell me what I need to do different to replicate the problem? Or do these steps actually lead to not being able to sort after on another laptop? I know Pam has demonstrated it on her laptop, but I didn't get a chance to troubleshoot further at the time. So I have seen it happen, but I have just messed with it for half an hour and can't make this go wrong on my laptop. [[User:Ttenbergen|Ttenbergen]] 19:14, 2020 November 26 (CST)
 
}}


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== Related articles ==  

Revision as of 20:14, 2020 November 26

There seems to be a scenario where a patient is added through one of Cognos tools (Cognos Admitter was mentioned), and after that patient's record is closed the sorting buttons in Patient List no longer work. Closing and re-opening the list makes them work again.

Tried to replicate this problem as follows:

  1. open Patient List from Main Form
    • open
  2. open Cognos Admitter from Main Form
    • scroll to bottom and click the white "+" on a patient that has not been entered yet
  3. this opens Patient Viewer with the new pt data
  4. change focus back to Patient List
    • click sorting button on Last Nm
    • List sorts as expected
  • Can someone tell me what I need to do different to replicate the problem? Or do these steps actually lead to not being able to sort after on another laptop? I know Pam has demonstrated it on her laptop, but I didn't get a chance to troubleshoot further at the time. So I have seen it happen, but I have just messed with it for half an hour and can't make this go wrong on my laptop. Ttenbergen 19:14, 2020 November 26 (CST)


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