Sorting in PatientList breaks when some Cognos Entries are done: Difference between revisions

From CCMDB Wiki
Jump to navigation Jump to search
m (→‎Steps to replicate problem from Pam: clarification on steps to replicate)
mNo edit summary
Line 1: Line 1:
{{Bug}}
{{fixed bug}}
There seems to be a scenario where a patient is added through one of Cognos tools ([[Cognos Admitter]] was mentioned), and after that patient's record is closed the sorting buttons in [[Patient List]] no longer work. Closing and re-opening the list makes them work again.  
There was a scenario where a patient is added through one of Cognos tools ([[Cognos Admitter]] was mentioned), and after that patient's record is closed the sorting buttons in [[Patient List]] no longer work. Closing and re-opening the list makes them work again.  


Tried to replicate this problem as follows:
Found that removing a data refresh run by the "close with updates" button in Patient Viewer was causing this. The refresh didn't seem necessary so removed it. Rolling out as part of [[CCMDB.accdb_Change_Log_2020#2020-12-04]], if still a problem after let me know. [[User:Ttenbergen|Ttenbergen]] 14:23, 2020 December 10 (CST)
# open [[Patient List]] from [[Main Form (CCMDB.accdb)|Main Form]]
#* open
# open [[Cognos Admitter]] from [[Main Form (CCMDB.accdb)|Main Form]]
#* scroll to bottom and click the white "+" on a patient that has not been entered yet
# this opens [[Patient Viewer]] with the new pt data
#* close [[Patient Viewer]]
# change focus back to [[Patient List]]
#* click sorting button on Last Nm
#* '''List sorts as expected'''


{{Discuss |
== Steps to replicate ==
* Can someone tell me what I need to do different to replicate the problem? Or do these steps actually lead to not being able to sort after on another laptop? I know Pam has demonstrated it on her laptop, but I didn't get a chance to troubleshoot further at the time. So I have seen it happen, but I have just messed with it for half an hour and can't make this go wrong on my laptop. [[User:Ttenbergen|Ttenbergen]] 19:14, 2020 November 26 (CST)
**If cognos admitter/discharger/CSS/CE/CUS etc. is viewed only, columns do not freeze. It is after actually entering data using cognos tools that columns freeze.
*** tried that: did 'click the white "+"' to add a patient, but it didn't freeze for me. So I wonder if you guys are doing an additional thing to the series of steps I wrote that actually breaks the sorting. [[User:Ttenbergen|Ttenbergen]] 10:33, 2020 December 1 (CST)
}}
 
=== Steps to replicate problem from Pam ===
{{Discuss |
* With entry of any data using ADT2 tab via CSS/CUS/CE into a profile will result in patient list freezing.
** This happens even if the PatientList was closed (and maybe it happens only if it was closed? )
* This occurs when the Patient list is closed, I have not used CSS/CUS/CE with the patient list open. Should the patient list be open or closed while using CSS/CUS/CE or does it matter? Thanks, --[[User:Ppiche|Pamela Piche]] 14:11, 2020 December 10 (CST)
Steps to replicate:
Steps to replicate:
# open CCMDB
# open CCMDB
Line 33: Line 14:
# close CE
# close CE
# open PatientList  
# open PatientList  
#** and it doesn't sort; also, have to click the close button twice to make it do the closing. Something is hung. [[User:Ttenbergen|Ttenbergen]] 14:18, 2020 December 10 (CST)
#** and it doesn't sort; also, have to click the close button twice to make it do the closing. Something is hung.
 
{{Discuss |
* With entry of any data using ADT2 tab via CSS/CUS/CE into a profile will result in patient list freezing.
** This happens even if the PatientList was closed (and maybe it happens only if it was closed? )
* This occurs when the Patient list is closed, I have not used CSS/CUS/CE with the patient list open. Should the patient list be open or closed while using CSS/CUS/CE or does it matter? Thanks, --[[User:Ppiche|Pamela Piche]] 14:11, 2020 December 10 (CST)
** you should be able to have it opened or closed, depending on how you do your work, it should not cause the sorting to freeze. And hopefully no longer will, once I roll out the fix I just added. [[User:Ttenbergen|Ttenbergen]] 14:23, 2020 December 10 (CST)


}}
}}

Revision as of 15:23, 2020 December 10


There was a scenario where a patient is added through one of Cognos tools (Cognos Admitter was mentioned), and after that patient's record is closed the sorting buttons in Patient List no longer work. Closing and re-opening the list makes them work again.

Found that removing a data refresh run by the "close with updates" button in Patient Viewer was causing this. The refresh didn't seem necessary so removed it. Rolling out as part of CCMDB.accdb_Change_Log_2020#2020-12-04, if still a problem after let me know. Ttenbergen 14:23, 2020 December 10 (CST)

Steps to replicate

Steps to replicate:

  1. open CCMDB
  2. open CE
  3. open a pt from CE
  4. enter a unit entry using the "make loc" button
  5. close pt by clicking "close with updates"
    • "close no updates" doesn't cause the problem
  6. close CE
  7. open PatientList
      • and it doesn't sort; also, have to click the close button twice to make it do the closing. Something is hung.
  • With entry of any data using ADT2 tab via CSS/CUS/CE into a profile will result in patient list freezing.
    • This happens even if the PatientList was closed (and maybe it happens only if it was closed? )
  • This occurs when the Patient list is closed, I have not used CSS/CUS/CE with the patient list open. Should the patient list be open or closed while using CSS/CUS/CE or does it matter? Thanks, --Pamela Piche 14:11, 2020 December 10 (CST)
    • you should be able to have it opened or closed, depending on how you do your work, it should not cause the sorting to freeze. And hopefully no longer will, once I roll out the fix I just added. Ttenbergen 14:23, 2020 December 10 (CST)


  • SMW


  • Cargo


  • Categories

Related articles

Related articles:
Retrieved from "https://ccmdb.kuality.ca/index.php?title=Sorting_in_PatientList_breaks_when_some_Cognos_Entries_are_done&oldid=147990"