The "make loc" button will sometimes enter a different record than the line that it is clicked on.: Difference between revisions

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The [["make loc" button]] (or the [["Make Service" button]]) in [[Patient Viewer Tab Cognos ADT2]] will sometimes enter a different record than the line that it is clicked on.
The [["make loc" button]] (or the [["Make Service" button]]) in [[Patient Viewer Tab Cognos ADT2]] will sometimes enter a different record than the line that it is clicked on.


'''Temporary work-around: don't scroll with the mousewheel in the unit or service portion, instead use the arrow buttons at the top and bottom of the slider. The problem does not seem to happen then. I have added an error message that comes up when you try to scroll in these two places to prevent anyone accidentally entering the wrong thing.  '''
'''Temporary work-around: don't scroll with the mouse wheel in the unit or service portion, instead use the arrow buttons at the top and bottom of the slider. The problem does not seem to happen then. I have added an error message that comes up when you try to scroll in these two places to prevent anyone accidentally entering the wrong thing.  '''


{{Todo
{{DL |  
| who = Tina
* Not allowing a scroll in those fields isn't ideal, but is it actually causing any frustration? If not, then maybe this is a final solution. [[User:Ttenbergen|Ttenbergen]] 11:50, 2022 June 16 (CDT)
| todo_added = 2022-05-19
| todo_action = 2022-05-19
| question = 
* I know this isn't a good solution because it's annoying, but I don't know how to solve the underlying problem (or what it even is). I am not optimistic that I will find one. [[User:Ttenbergen|Ttenbergen]] 17:07, 2022 May 19 (CDT)
}}
}}



Revision as of 11:50, 2022 June 16


The "make loc" button (or the "Make Service" button) in Patient Viewer Tab Cognos ADT2 will sometimes enter a different record than the line that it is clicked on.

Temporary work-around: don't scroll with the mouse wheel in the unit or service portion, instead use the arrow buttons at the top and bottom of the slider. The problem does not seem to happen then. I have added an error message that comes up when you try to scroll in these two places to prevent anyone accidentally entering the wrong thing.


  • Not allowing a scroll in those fields isn't ideal, but is it actually causing any frustration? If not, then maybe this is a final solution. Ttenbergen 11:50, 2022 June 16 (CDT)
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What happens, in detail

This is the final symptom that collectors have reported, but what actually goes on is weirder:

When

  1. an area on the form other than the unit resp. service area is clicked on
  2. there are more records in the Cognos Units resp. Service portion of the form
  3. one then tries to scroll through that form using the mousewheel to get to an item that is off the bottom of the screen

then

  1. one can mousewheel scroll down through the unit list once, but not necessarily back up (Unit screen only)
  2. once mousewheel scrolling no longer works, sliding the slider bar doesn't work any more either
  3. the arrow buttons on the top and bottom can still be clicked to scroll through the list
  4. the "make loc" button will create an entry for the first current record visible in the Cognos Unit listings (not the first record, not the one with the button, but the first visible)

Also:

  • If one uses the arrow buttons on the slider to scroll after the slider/wheel no longer work, then the button works right again. ?!?!