PHI sent, Log missing Bug: Difference between revisions

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 Occasionally we get a PHI record for a patient, but no Log record. It isn't clear yet why, we need further observation to find out. This article is the observation log. {{Bug}}
-{{discussion}}
+== Log ==
-* When you say "didn't report problems" do you mean they didn't say one way or the other, or that they reported specifically that there were no problems sending?
+<!-- newest on top -->
+* {{Collapsable
+| always= '''2018-Sept-18
+| full=*Collector stated that her network connection to EPR and internet stopped working she was connected to the wire in there office the solution was to reboot the computer which re establish connection to the network.  No mentioned of error message, but did mention that she forcibly closed access when the send process seemed stalled. That would have been a good time to warn Pagasa...
+**HSC_CCUb_1860
+**HSC_MICb_1858
+**HSC_SICb_1859
+**HSC_MICb_1862
+**HSC_SICb_1853
+**HSC_SICb_1861
+***Total 15 sent
+****9 Incomplete, 6 of which did not go into L_Log
+****6 Complete}}
+* {{Collapsable
+| always= '''2018-Sept-06
+| full=*HSC Collector stated no sending problem
+**HSC_MICb_1835
+**HSC_MICb_1847
+**HSC_SICb_1842
+***Total 17 sent
+****14 Incomplete, 3 of which did not go into L_Log
+****3 Complete}}
+* {{Collapsable
+| always= '''2018-Aug-20
+| full=*VIC Collector stated no sending problem
+**VIC_N4C_10503
+**VIC_N4C_10504
+***Total 39 sent
+****32 Incomplete, 2 of which did not go into L_Log
+****7 Complete
+*STB Collector stated no sending problem
+**STB_CICU-15784
+**STB_CICU-15786
+***Total 16 sent all Incomplete}}
+* {{Collapsable
+| always= '''2018-Aug-08
+| full=*GRA Collector stated no sending problem
+**GRA_MICU-10049
+***Total 10 sent
+****8 Incomplete, 1 of which did not go into L_Log
+****2 Complete
+*STB Collector stated no sending problem
+**STB_MICU-31490
+***Total 18 sent
+****13 Incomplete, 1 of which did not go into L_Log
+****5 Complete}}
-{{discussion}}
+{{Collapsable
-* If this happens again, could you also include the D_ID in the log below? Ttenbergen 10:34, 2018 March 19 (CDT)
+| always='''2018-Jul-31'''
+| full=*HSC Collector stated no sending problem
+**1 Incomplete, did not go into L_Log
+**HSC_H4H_d-450}}
-== Log ==
+{{Collapsable
-<!-- newest on top -->
+| always='''2018-Jul-23'''
-*2018-Jul-23 - GRA N3 (5 Inc.), STB E5 (6 Inc.)and STB ACCU (8 Sent), didn't report problems, but patients who are present in PHI did not end up in L_Log.
+| full=*STB & GRA Collectors stated no sending problem
-**Collectors stated no sending problem
+**STB ACCU-Data Collector deleted therefore, Pagasa will resend from backup
-**STB ACCU deleted therefore Pagasa will resend from backup
 **GRA N3 & STB E5 to resend
+***'''GRA N3'''
+****Total 56 sent
+*****5 Incomplete, 5 of which did not go into L_Log
+*****11 Complete
+*****GRA_N3-15890
+*****GRA_N3-15891
+*****GRA_N3-15892
+*****GRA_N3-15893
+*****GRA_N3-15894
+***'''STB E5'''
+****Total 39 sent
+*****30 Incomplete, 5 of which did not go into L_Log
+*****9 Complete, 1 did not go into L_Log
+*****STB_E5-16639 - Sent
+*****STB_E5-16640
+*****STB_E5-16641
+*****STB_E5-16642
+*****STB_E5-16643
+*****STB_E5-16644
+****'''STB ACCU'''
+*****(Total 16 sent
+******4 incomplete
+******12 complete, 8 of which did not go into L_log
+******STB_ACCU-31454
+******STB_ACCU-31455
+******STB_ACCU-31456
+******STB_ACCU-31457
+******STB_ACCU-31458
+******STB_ACCU-31459
+******STB_ACCU-31460
+******STB_ACCU-31461}}
+{{Collapsable
+| always='''2018-Mar-01'''
+| full=HSC A4, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.}}
-*2018-Mar-01 - HSC A4, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.
+{{Collapsable
+| always='''2018-Feb-20'''
+| full=HSC_B3/D5 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.
+*collector resend data and issue resolved.}}
-*2018-Feb-20 - HSC_B3/D5 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.
+{{Collapsable
-**collector resend data and issue resolved.
+| always='''2018-Jan-08'''
+| full=HSC_D4 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.
+*collector resend data and issue resolved.}}
-*2018-Jan-08 - HSC_D4 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.
-**collector resend data and issue resolved.
-Prior to the dates above, Pagasa says this has happened before, for the HSC_D4 laptop, but it is rare, every few months.
+Prior to the dates above, Pagasa stated that this has happened before. She recalls this happened on HSC_D4 laptop. She stated that this problem is rare, and happens every few months.
-==Different Error Record Status is  "Complete"==
+[[Category:Sending]]
-moved to [[Problem with sent vs complete records]]