Cognos data not showing up in ADT tab: Difference between revisions

(2 intermediate revisions by the same user not shown)

Line 1:

There are cases where the Cognos data doesn't show up in the ~~[[Patient Viewer Tab Cognos ADT]] /~~ [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it.

There are cases where the Cognos data doesn't show up in the [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it.

Next time this happens could you try the following:

# Take note of what you had just done before, e.g. entered a new patient from [[~~Cognos Admitter~~]] and not modified any data in the patient yet

# Take note of what you had just done before, e.g. entered a new patient from [[CSS]] and not modified any data in the patient yet

# If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up?

# Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up?

Line 10:

# Did you exclude any lines for that patient using the [["exclude" button]]?

~~{{Discuss |~~

* If you encounter the problem, please try the steps above and tell me what you find. I have thought several times now that I finally figured this out, but there must still be some scenarios I have not thought of. Ttenbergen 17:43, 2020 October 13 (CDT)

** Have not heard about this in a while, is it still a problem? [[User:Ttenbergen|Ttenbergen]] 10:25, 2021 January 14 (CST)

}}

*** No new reports about this after 2020-10-13 so removing discussion and assuming fixed. [[User:Ttenbergen|Ttenbergen]] 12:12, 2021 February 11 (CST)

== Related articles ==

@@ Line 1: / Line 1: @@
-{{bug}}
+{{fixed bug}}
-There are cases where the Cognos data doesn't show up in the [[Patient Viewer Tab Cognos ADT]] / [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it.
+There are cases where the Cognos data doesn't show up in the [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it.
 Next time this happens could you try the following:
-# Take note of what you had just done before, e.g. entered a new patient from [[Cognos Admitter]] and not modified any data in the patient yet
+# Take note of what you had just done before, e.g. entered a new patient from [[CSS]] and not modified any data in the patient yet
 # If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up?
 # Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up?
@@ Line 10: / Line 10: @@
 # Did you exclude any lines for that patient using the [["exclude" button]]?
-{{Discuss |
 * If you encounter the problem, please try the steps above and tell me what you find. I have thought several times now that I finally figured this out, but there must still be some scenarios I have not thought of. Ttenbergen 17:43, 2020 October 13 (CDT)
+** Have not heard about this in a while, is it still a problem? [[User:Ttenbergen|Ttenbergen]] 10:25, 2021 January 14 (CST)
-}}
+*** No new reports about this after 2020-10-13 so removing discussion and assuming fixed. [[User:Ttenbergen|Ttenbergen]] 12:12, 2021 February 11 (CST)
 == Related articles ==