Cognos data not showing up in ADT tab: Difference between revisions
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Ttenbergen (talk | contribs) (No new reports about this after 2020-10-13 so removing discussion and assuming fixed.) |
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{{bug}} | {{fixed bug}} | ||
There are cases where the Cognos data doesn't show up in the [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it. | There are cases where the Cognos data doesn't show up in the [[Patient Viewer Tab Cognos ADT2]] when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it. | ||
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# Did you exclude any lines for that patient using the [["exclude" button]]? | # Did you exclude any lines for that patient using the [["exclude" button]]? | ||
* If you encounter the problem, please try the steps above and tell me what you find. I have thought several times now that I finally figured this out, but there must still be some scenarios I have not thought of. Ttenbergen 17:43, 2020 October 13 (CDT) | * If you encounter the problem, please try the steps above and tell me what you find. I have thought several times now that I finally figured this out, but there must still be some scenarios I have not thought of. Ttenbergen 17:43, 2020 October 13 (CDT) | ||
** Have not heard about this in a while, is it still a problem? [[User:Ttenbergen|Ttenbergen]] 10:25, 2021 January 14 (CST) | ** Have not heard about this in a while, is it still a problem? [[User:Ttenbergen|Ttenbergen]] 10:25, 2021 January 14 (CST) | ||
*** No new reports about this after 2020-10-13 so removing discussion and assuming fixed. [[User:Ttenbergen|Ttenbergen]] 12:12, 2021 February 11 (CST) | |||
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Latest revision as of 13:12, 2021 February 11
There are cases where the Cognos data doesn't show up in the Patient Viewer Tab Cognos ADT2 when new patient data is entered. I need some more info and testing to figure out under what circumstances this happens so I can fix it.
Next time this happens could you try the following:
- Take note of what you had just done before, e.g. entered a new patient from CSS and not modified any data in the patient yet
- If there is still a “pen” (
) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up? - Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up?
- If you exit and re-enter the record, does the Cognos data show up then?
- Did you exclude any lines for that patient using the "exclude" button?
- If you encounter the problem, please try the steps above and tell me what you find. I have thought several times now that I finally figured this out, but there must still be some scenarios I have not thought of. Ttenbergen 17:43, 2020 October 13 (CDT)
- Have not heard about this in a while, is it still a problem? Ttenbergen 10:25, 2021 January 14 (CST)
- No new reports about this after 2020-10-13 so removing discussion and assuming fixed. Ttenbergen 12:12, 2021 February 11 (CST)
- Have not heard about this in a while, is it still a problem? Ttenbergen 10:25, 2021 January 14 (CST)
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