Decision Support Services: Difference between revisions

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 == Contact ==
-* Chastity Cleofas
+If there is a problem with the data, email
-** email is good, but follow up with phone call if no response in a few hours
+<code>data@wrha.mb.ca</code>
-* escalations/vacation coverage: Brenda Comte
+and tell them
+<code>We did not receive our triggered report under trigger EPR Daily Reports (Exclude ALC) 2. </code>
+If we don't get any results from this email, the problem can be escalated to '''Brenda Comte'''.
+Our contact used to be Chastity Cleofas, but she no longer works there.  <!-- please leave this in so we can find this via search for "Chastity" --> She still works elsewhere in Shared Health and has been helpful with questions at times, but shouldn't be the primary contact any longer.
 == Related articles ==