MSCOMCT2.ocx error: Difference between revisions

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* 2017-Jan-2 - HSC_3/D4 laptop: error message: MSCOMCTL.OCX

** [[p:Herman Aubel]] uncheck the reference to this windows system file on this laptop.

*** We still need to try and understand why this happens. [[p:Louise Lemoine]] did not have this issue Dec 29.16 before vacation and When [[Con Marks]] logged in to use it Jan 2.17, CCMDB would not work. If it is due to new version of window rolled out, why only one laptop affected? I guess we need to figure this out.

*** We still need to try and understand why this happens. [[p:Louise Lemoine]] did not have this issue Dec 29.16 before vacation and When [[p:Con Marks]] logged in to use it Jan 2.17, CCMDB would not work. If it is due to new version of window rolled out, why only one laptop affected? I guess we need to figure this out.

* 2016-Aug-22 - seems they forget to do this when you get new computer set up, therefore contact ehealth.

** They forgot in Trish's case because setting up her PC does not follow data collector setup instructions. We will need to remind eHealth when main office PCs get updated.

@@ Line 8: / Line 8: @@
 * 2017-Jan-2 - HSC_3/D4 laptop: error message:  MSCOMCTL.OCX
 ** [[p:Herman Aubel]]  uncheck the reference to this windows system file on this laptop.
-*** We still need to try and understand why this happens.  [[p:Louise Lemoine]] did not have this issue Dec 29.16 before vacation and When [[Con Marks]] logged in to use it Jan 2.17, CCMDB would not work.  If it is due to new version of window rolled out, why only one laptop affected?  I guess we need to figure this out.
+*** We still need to try and understand why this happens.  [[p:Louise Lemoine]] did not have this issue Dec 29.16 before vacation and When [[p:Con Marks]] logged in to use it Jan 2.17, CCMDB would not work.  If it is due to new version of window rolled out, why only one laptop affected?  I guess we need to figure this out.
 * 2016-Aug-22 - seems they forget to do this when you get new computer set up, therefore contact ehealth.
 ** They forgot in Trish's case because setting up her PC does not follow data collector setup instructions. We will need to remind eHealth when main office PCs get updated.