Technical Support: Difference between revisions
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* '''logging on''' to your computer | * '''logging on''' to your computer | ||
* accessing the [[Regional Server]] | * accessing the [[Regional Server]] | ||
* '''PC''' or '''laptop''' hardware problems (eg not starting properly, smoking, melting into a smoldering blob) | * '''PC''' or '''laptop''' hardware problems (eg not starting properly, smoking, melting into a smoldering blob) | ||
* | * Google Chrome (FireFox no longer supported under Windows 10) | ||
=== Call CCMDB Tech support if... === | === Call CCMDB Tech support if... === | ||
For all other problems '''email''' [[p:Tina Tenbergen]] and [[p:Herman Aubel]]. In their email they will ''reply-to-all'' so they both know whether a call has been addressed yet or not. If eHealth offers help with the following, suggest they contact [[p:Tina Tenbergen]] and [[p:Herman Aubel]] since a lot of these things get modified automatically and some attempts at fixing may have unexpected results: | For all other problems '''email''' [[p:Tina Tenbergen]] and [[p:Herman Aubel]]. In their email they will ''reply-to-all'' so they both know whether a call has been addressed yet or not. If eHealth offers help with the following, suggest they contact [[p:Tina Tenbergen]] and [[p:Herman Aubel]] since a lot of these things get modified automatically and some attempts at fixing may have unexpected results: | ||