Cognos data not showing up in ADT tab: Difference between revisions
Ttenbergen (talk | contribs) Have not heard about this in a while, is it still a problem? ~~~~ |
Ttenbergen (talk | contribs) mNo edit summary |
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Next time this happens could you try the following: | Next time this happens could you try the following: | ||
# Take note of what you had just done before, e.g. entered a new patient from [[ | # Take note of what you had just done before, e.g. entered a new patient from [[CSS]] and not modified any data in the patient yet | ||
# If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up? | # If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up? | ||
# Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up? | # Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up? | ||