Cognos data not showing up in ADT tab: Difference between revisions

Have not heard about this in a while, is it still a problem? ~~~~
mNo edit summary
Line 4: Line 4:


Next time this happens could you try the following:  
Next time this happens could you try the following:  
# Take note of what you had just done before, e.g. entered a new patient from [[Cognos Admitter]] and not modified any data in the patient yet
# Take note of what you had just done before, e.g. entered a new patient from [[CSS]] and not modified any data in the patient yet
# If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up?
# If there is still a “pen” ([[File:Access Editing.png]]) showing up on the top left side of the form, click it so it turns into a triangle. Does the Cognos data now show up?
# Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up?
# Once there isn't a pen, try clicking the "F5" button in the top row of your keyboard. Does the Cognos data now show up?