Technical Support: Difference between revisions
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Ttenbergen (talk | contribs) News and backup is supported by Tina. |
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* '''logging on''' to your computer | * '''logging on''' to your computer | ||
* accessing the [[Regional Server]] | * accessing the [[Regional Server]] | ||
* problems with Pointsec, the encryption software on the laptops | |||
* '''PC''' or '''laptop''' hardware problems (eg not starting properly, smoking, melting into a smoldering blob) | * '''PC''' or '''laptop''' hardware problems (eg not starting properly, smoking, melting into a smoldering blob) | ||
** one of the reasons we went from PDAs to laptops is that the laptops are actually supported by eHealth, meaning you have 24/7 access to help | ** one of the reasons we went from PDAs to laptops is that the laptops are actually supported by eHealth, meaning you have 24/7 access to help | ||
For all other problems contact '''[[Tina Tenbergen]]'''. If eHealth offers help with the following, suggest they contact me since a lot of these things get modified automatically and some attempts at fixing may have unexpected results. | |||
For all other problems contact '''[[Tina Tenbergen]]'''. For example: | For example: | ||
* [[Laptop Setup | laptop]] | * original [[Laptop Setup | laptop]] | ||
* [[CCMDB.mdb]] support | * [[CCMDB.mdb]] support | ||
** problems sending patients | ** e.g. problems sending patients | ||
* [[News and Backup]] support | * [[News and Backup]] support | ||
* Firefox problems | |||
=== Alternate contacts === | === Alternate contacts === | ||