HSC Unknown Service: Difference between revisions

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This page is about the "Unknown Service" that has showed up for Medicine at HSC around  
{{LegacyContent
{{Discuss | When did this start?}}
| explanation=[[PatientFollow Project]]
, and how we collect this.  
| successor=no successor needed after [[PatientFollow Project]]
| content= This page is about the "Unknown Service" that first started occurring on Medicine at HSC around October of 2019, and how we collect this.  


=== Background ===
=== Background ===
Patients on contingency beds sometimes are not assigned a service and show up as "unknown service" in EPR. Sometimes EPR eventually gets updated with the service looking after the patient, but sometimes patients remain under "unknown service" even until they get discharged.
An extra attending was added, presumably to offload the increased patient load at HSC. This "x attending" will see and admit patients under an "unknown service" in the ER, and these patients will be admitted to contingency or regular medicine ward beds. These patients will usually get assigned to a service sometime during their stay (it may take days), but on occasion, these patients remain under "unknown service" for their entire hospital stay.


=== Collection process ===
=== Collection process ===
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If they remain "unknown service" for some time, collection is eventually started on a laptop, with these patients being "shared" by the HSC Medicine collectors.  
If they remain "unknown service" for some time, collection is eventually started on a laptop, with these patients being "shared" by the HSC Medicine collectors.  


{{Discuss |
Due to staffing vacancies, for now these "unknown service" admissions are either collected on the D4 laptop (if they go to H7B), or the B3/D5 laptop (if they go to B2B).
* How are they shared? E.g. what list do they come from, and how do you decide who takes which one? }}


=== Improving how we handle patients eventually assigned to a service ===
=== Improving how we handle patients eventually assigned to a service ===
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The issue was discussed at [[Task Team Meeting - Rolling Agenda and Minutes 2020 | Task Meeting]] 2020-01-29 and deferred to more discussion.  
The issue was discussed at [[Task Team Meeting - Rolling Agenda and Minutes 2020 | Task Meeting]] 2020-01-29 and deferred to more discussion.  
 
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== Related articles ==  
== Related articles ==  
{{Related Articles}}
{{Related Articles}}
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[[Category:Health Sciences Center Office]]
[[Category:Health Sciences Center Office]]
[[Category:Overflow]]
[[Category:Overflow]]
[[Category:PatientFollow Project]]