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| Microsoft Teams is the videoconferencing software used by Shared Health. | | The Microsoft Teams app provides videoconferencing, chat functionality and more. It's installed on our laptops by default. |
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| MS Teams works with the [[Microsoft Office version]] we '''require for [[CCMDB.accdb]]''', but Shared Health is using Teams as a driver to move everyone to a newer version. '''Do not let your laptop be updated to Office 2019 for now, see [[Microsoft Office version]] for details.'''
| | We have a team named "CCMDB" set up, all collectors are part of the team. |
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| The MS Teams app can be downloaded to our laptops, and clicking on the "join meeting" link in any invite to a Teams meeting should start this. If you run into problems, talk to Tina or Herman rather than the [[Helpdesk]], since they will want to follow the standard solution that would involve the Office upgrade we don't want (see [[Microsoft Office version]] for details).
| | If you are not logged into Teams with your Shared Health account you will be listed as a "guest" and someone will have to admit you from the "lobby" to the meeting. If that doesn't happen, call the organizer on the phone to remind them. If you consistently show up as "guest" at internal meetings and need to be admitted, contact the service desk and ask them to fix the teams setup on your laptop. |
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| If you are not part of WRHA Teams you will be listed as a "guest" and someone will have to admit you from the "lobby" to the meeting. If that doesn't happen, call the organizer on the phone to remind them.
| | There is a [["Teams Chat" button]] in the [[Main Form (CCMDB.accdb)|Main Form]] you can use to start a chat with the team to ask questions. |
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| == The long, ugly story ==
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| === Provisioning MS Teams ===
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| Users need to have Teams provisioned to them to be able to join meetings without being admitted from the lobby individually as guests, and to prevent the splash screen in [[#App start and error when starting the computer]].
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| === App start and error when starting the computer ===
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| Whenever Teams starts on your laptop you will get a splash screen that says "You are missing out! Ask your admin to enable Microsoft Teams for Winnipeg Regional Health Authority" and "Sign up for Teams" button.
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| ==== Disable app start on boot ====
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| You can go into the settings and turn off "Auto-start application" so the app will only open once you click on a link in a meeting. That will get rid of the big splash screen every time you boot your laptop.
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| }}
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| == Related articles == | | == Related articles == |