Cognos downtime procedure: Difference between revisions

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*work on finishing oldest discharge patients
*work on finishing oldest discharge patients
*do NOT enter records manually unless you have received an email from the main office to do so.  
*do NOT enter records manually unless you have received an email from the main office to do so.  
*  agreed that as a general rule, data collectors should start entering records manually after 3 days of Cognos being "down". With the provison that they can wait longer, depending on their workload issues.(TASK Sept 10,2025)


== Why not to enter manually ==
== Why not to enter manually ==
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== Why/When we might want to enter manually ==
== Why/When we might want to enter manually ==
* Risk of not entering is possibly idling collectors and difficulty accessing charts after discharge.  
* With the introduction of Overstay2 on July2,2025 at GGH with eventual roll out to HSC and SBGH, profiles need to be entered to be able to go to the ward and enter ADL and DPST information and then generate a color.


==Considerations for when to eventually enter manually==
==Considerations for when to eventually enter manually==
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* we need to meet data and reporting commitments:  
* we need to meet data and reporting commitments:  
** ???
** ???
{{DJ | Are there any ''hard'' commitments? ''Soft'' commitments?
* data collection considerations
** if we wait past discharge then charts are gone and won't be collectable for a long time


{{DiscussTask |  
{{DJ | Are there any ''hard'' commitments? ''Soft'' commitments? }}
* are there other considerations? Can we pin this down as a contingency rather than a specific number of days?  
* should we include an escalation path to contact