Re-sending data: Difference between revisions

m Text replacement - "Centralized data.mdb" to "Centralized data.accdb"
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== Steps ==  
== Steps ==  
=== Prepare [[Centralized data.accdb]] - done by data processor ===
=== Prepare [[Centralized_data.accdb]] - done by data processor ===
{{Collapsable | always= hiding these steps so they don't confuse collectors who don't need to do these steps | full=
{{Collapsable | always= hiding these steps so they don't confuse collectors who don't need to do these steps | full=


==== Prepare ====
==== Prepare ====
* [[Determine which sends have failed and need to be re-sent]]
* [[Determine which sends have failed and need to be re-sent]]
* possibly [[]]
* possibly [[Restoring a "known good" version of the centralized data pair]]]
 
 


==== Set records to incomplete ====
==== Set records to incomplete ====
#in [[Centralized data.accdb]], on {{Regionalserver|output}},  set the [[RecordStatus field]] to '''"Incomplete"''' for the records you will re-send
#in [[Centralized_data.accdb]], on {{Regionalserver|output}},  set the [[RecordStatus field]] to '''"Incomplete"''' for the records you will re-send
#* this would be done by the [[Data processor]], so if a [[Data collector]] needs to re-send they need to contact the [[Data processor]] to do this; make sure you provide the [[Service/Location]] and [[Pat_ID]] of the patients
#* this would be done by the [[Data processor]], so if a [[Data collector]] needs to re-send they need to contact the [[Data processor]] to do this; make sure you provide the [[Service/Location]] and [[Pat_ID]] of the patients


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Copy the backup data to the PC:  
Copy the backup data to the PC:  
#find a '''copy of collector's backup''' [[CCMDB data.mdb | CCMDB]] data on the Regional server, and follow [[CCMDB data.mdb restore from Regional Server]]
#find a '''copy of collector's backup''' [[CCMDB data.mdb | CCMDB]] data on the Regional server, and follow [[CCMDB data.mdb restore from Regional Server]]
#* this may not be the latest one since that one may have already deleted the sent files; consider the date of [[Centralized_data.accdb]] that was restored during [[Restoring a "known good" version of the centralized data pair]]
# '''make sure you have the latest version of [[CCMDB.accdb]]'''
# '''make sure you have the latest version of [[CCMDB.accdb]]'''
#* Go to {{Regionalserver|Programs\Master}} and double-click on [[Copy to local.bat]]  
#* Go to {{Regionalserver|Programs\Master}} and double-click on [[Copy to local.bat]]  
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# press "OK"  
# press "OK"  


If you get a duplicate error you probably didn't follow [[#Prepare [[Centralized data.accdb]]]].
If you get a duplicate error you probably didn't follow [[#Prepare Centralized_data.accdb]].
 
=== Error Log Laptop Crashed while [[sending]] ===
 
*  2025 06 30 - Problem with S6 laptop corrupted.  It took 2 hours to fix it. (S6 was [[sending]] in the office) 
*  2025 06 09 - Problem with H7 laptop corrupted.  It took a day to fix (Pagasa sent records)
*  2025 02 14 - Problem with S8 laptop corrupted.  It took a day to fix (Pagasa sent records)
*  2024 11 18 - Problem with H3 and S9 corrupted both laptops sending at the same time.  


=== Confirm resolution ===
# [[pull]] the CFE
# re-run [[Reconnect CFE and initial error checks]]
# If no more data errors, then [[push]] back the CFE so collectors can [[send]].


Laptop crashed while [[sending]] / [[Breaking out of a frozen program]] /[[Lccmdb and ldb files]] system of problems.  To fix, we need to restore from backup [[Centralized data.accdb]] and [[PHI.mdb]].  If any data got sent, those records need to be resent.
== Error Log Laptop Crashed while [[sending]] ==
[[User:PTorres|PTorres]] 16:23, 3 July 2025 (CDT)
* 2025-07-03 - Laptop crashed while [[sending]] / [[Breaking out of a frozen program]] /[[Lccmdb and ldb files]] system of problems.  To fix, we need to [[restore from backup]] [[Centralized_data.accdb]] and [[PHI.mdb]].  If any data got sent, those records need to be resent. [[User:PTorres|PTorres]] 16:23, 3 July 2025 (CDT)
*  2025-06-30 - Problem with S6 laptop corrupted.  It took 2 hours to fix it. (S6 was [[sending]] in the office) 
*  2025-06-09 - Problem with H7 laptop corrupted.  It took a day to fix (Pagasa sent records)
*  2025-02-14 - Problem with S8 laptop corrupted.  It took a day to fix (Pagasa sent records)
*  2024-11-18 - Problem with H3 and S9 corrupted both laptops sending at the same time.


== Related articles ==
== Related articles ==
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[[Category: CCMDB.accdb]]
[[Category:CCMDB.accdb]]
[[Category: Data Processing]]
[[Category:Data Processing]]
[[Category: Backup]]
[[Category:Backup]]
[[Category: Re-sending]]
[[Category:Re-sending]]