Teleform: Difference between revisions

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m Teleform not working due to name changes to network pathways made by ehealth 2019-July-06
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{{LegacyContent
|explanation=TISS no longer collected on paper forms; [[Change to collect TISS data in CCI Picklist]]
|successor=[[Change to collect TISS data in CCI Picklist]]
|content= 
'''[http://en.wikipedia.org/wiki/TeleForm Teleform]''' is a character recognition program used by the [[Data Processor]] to [[TISS28 Form Scanning | scan]] completed [[:Category:TISS|TISS]] forms before importing the data into the [[TISS28_Data.mdb]]. We use a [[Scanning to network| network scanner]] for this.
'''[http://en.wikipedia.org/wiki/TeleForm Teleform]''' is a character recognition program used by the [[Data Processor]] to [[TISS28 Form Scanning | scan]] completed [[:Category:TISS|TISS]] forms before importing the data into the [[TISS28_Data.mdb]]. We use a [[Scanning to network| network scanner]] for this.


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== File Locations ==
== File Locations ==
*Export data (from Teleform): X:\TISS28\ExportData
*Export data (from Teleform): \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData
*Scanned images: X:\TISS28\ExportData\Images
*Scanned images: \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\TISS28\ExportData\Images
* no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx
* no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx


==Sales and technical support==
==Sales and technical support==
https://hp-software.force.com/hpcommunity/Login
:From: Digital Vision [mailto:teleform@att.net]  
:From: Digital Vision [mailto:teleform@att.net]  
:Sent: Wednesday, February 11, 2015 10:53
:Sent: Wednesday, February 11, 2015 10:53
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=== Updates ===
=== Updates ===
:TeleForm has been completely transitioned to HP, Inc.
:TeleForm has been completely transitioned to HP, Inc.
:You can find the new Support Center here:  https://hp-software.force.com/. 
:You can find the new Download Center here:  https://downloads.hpengage.com/. 
:To learn more, including instructions for first time access, please refer to the User Guide.
:To learn more, including instructions for first time access, please refer to the User Guide.


== Notes from Teleform install ==
== Notes from Teleform install ==
=== changing path or similar in teleform ===
Teleform stores its config data in files all over the place. You can use '''TeleForm Maintenance and Utility''' to do a find-replace on them and update them, e.g. when eHealth changes file shares.
=== Copying settings from old to new PC ===
=== Copying settings from old to new PC ===
* Export the current settings by opening TeleForm Maintenance and Utility.   
* Export the current settings by opening TeleForm Maintenance and Utility.   
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* C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg
* C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg


=== Settings to make sure the pdf files make it to x:\ ===
If the whole problem is about file shares having been changed, then [[TISS28.accdb]] has some module contents that need to be changed as well.
 
=== Settings to make sure the pdf files make it to \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\ ===
The location of the setting for where to store the output pdf is in '''Teleform Designer''',  
The location of the setting for where to store the output pdf is in '''Teleform Designer''',  
* File, open the form named TISS28 prod 2012-12-11
* File, open the form named TISS28 prod 2012-12-11
* menu form, autoexport setup
* menu form, autoexport setup
* make sure the "C:\.." setting is set to yes, and the "X:\..." one to no. '''this is counter intuitive!''' For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.  
* make sure the "C:\.." setting is set to yes, and the "\\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\..." one to no. '''this is counter intuitive!''' For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.  


* '''Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.'''
* '''Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.'''
**this include network pathnames


=== Before considering the switch done ===
=== Before considering the switch done ===
* confirm Pagasa can scan into TISS28.mdb, and without errors caused by update
* confirm Pagasa can scan into TISS28.accdb, and without errors caused by update
* confirm that the .pdf files are stored on X:\ on the path  that goes into the data imported into TISS.mdb
* confirm that the .pdf files are stored on \\ad.wrha.mb.ca\WRHA\HSC\shared\MED\MED_CCMED\ on the path  that goes into the data imported into TISS.mdb


==Hardware==
==Hardware==
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===Multifunction Printer/Scanner===
===Multifunction Printer/Scanner===
see [[Scanning to network]]
see [[Scanning to network]]
==See also==
* [http://www.cardiff-teleform.com/index.html Cardiff Teleform reseller (US based)]


== Teleform Change Log==
== Teleform Change Log==
**2019-07-06: eHealth had made changes to network path names which affected scanning.  [[p:Herman Abubel]] fixed Path name in settings which are located in TeleForm Designer via Utilities, Connect Agent Setup. [[User:TOstryzniuk|Trish Ostryzniuk]] 11:56, 2019 July 15 (CDT)
===2019-07-06===
eHealth had made changes to network path names which affected scanning.  [[p:Herman Aubel]] fixed Path name in settings which are located in TeleForm Designer via Utilities, Connect Agent Setup. [[User:TOstryzniuk|Trish Ostryzniuk]] 11:56, 2019 July 15 (CDT)


[[Category: Teleform]]
[[Category:Teleform]]
[[Category: Data Processing]]
[[Category:Legacy Data Processing]]
[[Category: IT Instructions]]
[[Category:Data Processor PC]]
[[Category:Data Processor PC]]
}}