Regional Server: Difference between revisions

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** The most common reason not to be able to access the regional server is something going wrong during the login process. Usually a re-boot will fix this.

=== 2 ~~- A potential security concern has been identified ===~~

=== 2 - Call the [[eHealth ServiceDesk]] ===

* If in the process of sending your receive a Microsoft Access Security Notice like this one: it could be because the Windows registry settings that creates a trust relationship to the ICU_DATA_COLLECTION network directory has become corrupted.

~~[[File:MASN.png]]~~

* The Service Desk is familiar with the issue.

** Contact info in case it happens:

** Brandon Deamel: BDeamel@manitoba-ehealth.ca

** Nelson Reis: nreis@manitoba-ehealth.ca

* All data collectors (users) belong to a group called: REG_RDAT_REGION_ICU_DATA_COLLECTION

* All laptops used to collect CCMDB data belong to a group called: "CCMDB LAPTOPS"

* All the settings that generate a trust relationship between Microsoft Access/Windows and the network directory that holds the data collected () are applied via a Group Policy called "WRK_ICFG_REG_CCMDB Laptops" that gets applied and/or updated every time the computer logs into the WRHA network (as long as the computer is connected to the network at the moment of logging in).

~~=== 3~~ - Call the [[eHealth ServiceDesk]] ===

* The most common reason not to be able to access the regional server is something going wrong during the login process. Usually a re-boot will fix this.

* '''If a PC reboot does not fix your access to the '''regional server''', call the [[eHealth ServiceDesk]]'''. It could be either a problem with the server itself or with the network connection to the server (the latter is common at [[:Category:Concordia Hospital Office | Concordia]]). [[:Category:IT Support | CCMDB IT Support]] cannot fix this, the problem will be fixed fastest if you call [[eHealth ServiceDesk]].

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* \\sbghnwfs0102\NSSVOL1\shared\ICU_DATA_COLLECTION\Documents

** versions

== Related Articles ==

[[Category:IT Instructions]]

[[Category:eHealth]]

@@ Line 10: / Line 10: @@
 ** The most common reason not to be able to access the regional server is something going wrong during the login process. Usually a re-boot will fix this.
-=== 2 - A potential security concern has been identified ===
+=== 2 - Call the [[eHealth ServiceDesk]] ===
-* If in the process of sending your receive a Microsoft Access Security Notice like this one:  it could be because the Windows registry settings that creates a trust relationship to the ICU_DATA_COLLECTION network directory has become corrupted.
-[[File:MASN.png]]
-* The Service Desk is familiar with the issue.
-**  Contact info in case it happens:
-**  Brandon Deamel:   BDeamel@manitoba-ehealth.ca
-**  Nelson Reis:  nreis@manitoba-ehealth.ca
-* All data collectors (users) belong to a group called:  REG_RDAT_REGION_ICU_DATA_COLLECTION
-* All laptops used to collect CCMDB data belong to a group called:  "CCMDB LAPTOPS"
-* All the settings that generate a trust relationship between Microsoft Access/Windows and the network directory that holds the data collected () are applied via a Group Policy called "WRK_ICFG_REG_CCMDB Laptops" that gets applied and/or updated every time the computer logs into the WRHA network (as long as the computer is connected to the network at the moment of logging in).
-=== 3 - Call the [[eHealth ServiceDesk]] ===
 * The most common reason not to be able to access the regional server is something going wrong during the login process. Usually a re-boot will fix this.
 * '''If a PC reboot does not fix your access to the '''regional server''', call the [[eHealth ServiceDesk]]'''. It could be either a problem with the server itself or with the network connection to the server (the latter is common at [[:Category:Concordia Hospital Office | Concordia]]). [[:Category:IT Support | CCMDB IT Support]] cannot fix this, the problem will be fixed fastest if you call [[eHealth ServiceDesk]].
@@ Line 121: / Line 104: @@
 * \\sbghnwfs0102\NSSVOL1\shared\ICU_DATA_COLLECTION\Documents
 ** versions
+== Related Articles ==
+{{Related Articles}}
 [[Category:IT Instructions]]
 [[Category:eHealth]]