Designated sending times
Because the Data Processor needs dedicated access to Centralized_data.mdb the time during which collectors are able to send is limited as follows:
- Monday to Friday 14:30-18:00 hrs
- DO NOT SEND on off hours unless requested by main office.
Email Notification to suspend sending
At times, there are unexpected issues with the main database. Main office notifies staff by email to suspend sending operations and will send an updated email when the problem is resolved. It is important that Collectors check their email at the beginning of each shift OR before sending.