Error "Unrecognized database format" when sending: Difference between revisions

Created page with "{{Bug needing input|}} When sending there is an error Unrecognized database format <Centralized file path> == Short term solution == * find out who sent since the last backup * CCMDB data.mdb restore from Regional Server * Re-sending data == Long term soluttion == * Re-platforming - which may be a case of the cure being worse than the condidition == Error Log == '''Please include in your log if you were sending from home, and what time, and if th..."
 
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== Short term solution ==
== Short term solution ==
* find out who sent since the last [[backup]]
* [[Determine which sends have failed and need to be re-sent]]
* [[CCMDB data.mdb restore from Regional Server]]
* [[CCMDB data.mdb restore from Regional Server]]
* [[Re-sending data]]
* [[Re-sending data]]