Problem with sent vs complete records: Difference between revisions
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Usually a record with the [[RecordStatus field]] set to "complete" turns to "sent" in both [[CCMDB_data.mdb]] and [[Centralized_data.mdb]] when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in centralized data.mdb. | |||
* When this happens, please find out and document the following: | |||
* When this happens, please find out the following: | |||
** ask the collector if there was anything unusual during sending. | ** ask the collector if there was anything unusual during sending. | ||
** did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm | ** did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm | ||
== Log == | == Log == | ||
2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed | 2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed. Collector who sent, states no noted problems during sending. | ||
2018-Feb-23 - STB_MICU sent, but the Record Status is Complete. | 2018-Feb-23 - STB_MICU sent, but the Record Status is Complete. | ||
2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete. | 2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete. |
Revision as of 17:10, 1 August 2018
Usually a record with the RecordStatus field set to "complete" turns to "sent" in both CCMDB_data.mdb and Centralized_data.mdb when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in centralized data.mdb.
- When this happens, please find out and document the following:
- ask the collector if there was anything unusual during sending.
- did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm
Log
2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed. Collector who sent, states no noted problems during sending.
2018-Feb-23 - STB_MICU sent, but the Record Status is Complete.
2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete.