"Invalid procedure call or argument" when sending

"Invalid procedure call or argument"

• as of 2022-04 this is our most recently re-imaged laptop
• there were also some update messages that happened at the same time this started
• desktop confirmed that the office install is fine and that the newest version of Windows is installed
• the original INC # for the H5 laptop is INC000005245002

It turns out the error happens, specifically, when the collector answers the question whether the laptop is hooked up to a network cable - answering yes tries to run a netsh command, and that's what fails. So, the work-around is to just answer "no" to the network cable question.

This doesn't explain why this is a problem on just this laptop, but actually figuring that out would require getting yet another group from shared health involved, so might not be worth it for now. If another laptop gets the same problem we will need to look into what is actually causing the difference.

Log

• 2022-04-13 - S7/Val got error as well
• 2022-04-06 - H5/Lisa got the error when sending

Related articles

Related articles: