Taking a Screenshot

Sometimes a picture is worth a thousand words - sending a screenshot instead of describing an error is both faster and often more meaningful.

Taking a screen shot

To take/copy a screenshot (note that it will seem like nothing has happened when you take the screenshot)

• current window only: alt-printscreen
  • on the laptops that means press 3 buttons at the same time: 1.alt 2.fn 3.button that has printscreen or prtscrn or prtsc (it may be in blue)
• whole screen: printscreen
  • on the laptops press the same buttons as listed above except you don't need to press the alt button (only 2 buttons in this case).

This stores a picture of the screen as if you had "cut" it.

Emailing a screen shot

Start an email in Outlook (doesn't work in webaccess), paste the picture right into the email.

Don't paste the picture into a word document or save it as an image; this just wastes your time in sending and the recipient's time in viewing. If you can't paste right into the email you are likely using "plain text" rather than "rich text" or "html". Set your email to use one of the latter.