Problem with sent vs complete records: Difference between revisions
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{{Bug}} | {{Bug}} | ||
Usually a record with the [[RecordStatus field]] set to "complete" turns to "sent" in both [[CCMDB_data.mdb]] and [[Centralized_data. | Usually a record with the [[RecordStatus field]] set to "complete" turns to "sent" in both [[CCMDB_data.mdb]] and [[Centralized_data.accdb]] when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in [[Centralized_data.accdb]]. | ||
* When this happens, please find out and document the following: | * When this happens, please find out and document the following: | ||
Latest revision as of 13:54, 23 July 2025
Usually a record with the RecordStatus field set to "complete" turns to "sent" in both CCMDB_data.mdb and Centralized_data.accdb when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in Centralized_data.accdb.
- When this happens, please find out and document the following:
- ask the collector if there was anything unusual during sending.
- did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm
Log
2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. For this batch 67 profiles got sent 57 Incomplete and 10 Completes only 1 did not go through.
- Reset Record to Incomplete then Resent and problem fixed.
- Collector who sent, states no noted problems during sending.
2018-Feb-23 - STB_MICU sent, but the Record Status is Complete.
2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete.
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