System resource exceeded: Difference between revisions

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{{Bug}}
{{Fixed bug|}}


The STB_MedB laptop gets the following error when sending:
This problem was fixed with [[CCMDB.accdb_Change_Log_2019#2019-12-07]].


:: Mirosoft Access - System resource exceeded
See page history for details, deleting from here so they don't pollute the searches.
 
The laptop has a larger than usual number of records on it, but it is possible to send the data from Tina's laptop at HSC; although it turns out there are intermittent errors there as well. 
 
== Solution approach: Query size limiting ==
The error happens when trying to run [[Query send check centralized is owner]]. That query actually ties into the [[Centralized data.mdb]]'s L_Log. This makes for a very large record set, and have a max size of 1GB rather than the general Access limit of 2GB.
 
== Solution approach: disconnecting wifi ==
Darryl from STB desktop had suggested that turning off wifi might fix this problem. Since they don't actually have wifi in their area this is easy to try. This worked during his tests, but they have had additional problems sending after that.
 
During additional tests at HSC Tina found out that sending is faster with wifi disabled, so she added some lines to the sending code that disconnect wifi at the start of sending.
 
== Solution approach: Maxlock setting ==
*https://access-programmers.co.uk/forums/showthread.php?t=285553 sugggests to apply the following
**DBEngine.Idle dbRefreshCache
**DbEngine.SetOption dbMaxLocksPerFile, 1000000
Tried, doesn't solve the problem
 
== Solution approach: Mirosoft Hotfixes ==
* https://support.microsoft.com/en-us/help/2760394/description-of-the-access-2010-hotfix-package-ace-x-none-msp-october-3
** Hotfix is no longer available, suggests we use newer software.
** confirmed this is not installed
 
* https://support.microsoft.com/en-us/help/2726928/system-resource-exceeded-error-message-when-you-perform-a-query-in-acc
** https://support.microsoft.com/en-us/help/2553447
 
Noticed that we may not be getting Office updates installed  ([https://support.microsoft.com/en-us/help/4501270/may-2019-updates-for-microsoft-office newest] not present)
 
==Status==
As of 09:48, 2019 September 4 (CDT) this is still a problem, and recently more of a problem.
 
Next things I will try:
* try to send from local to local.
* sending again this morning to find out if wifi is still being turned off successfully
* updating ccmdb.mdb to .accdb; if that is the solution we will also need to update many scripts and VBS/VBA programs.
 
== Related articles ==
{{Related Articles}}

Latest revision as of 18:39, 5 May 2020


This problem was fixed with CCMDB.accdb_Change_Log_2019#2019-12-07.

See page history for details, deleting from here so they don't pollute the searches.