MSCOMCT2.ocx error: Difference between revisions
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{{ | {{bug}} | ||
After update [[CCMDB.mdb_Change_Log_2016#2016-Mar-16]] all collectors were getting following error: | After update [[CCMDB.mdb_Change_Log_2016#2016-Mar-16]] all collectors were getting following error: | ||
Your Microsoft Access Database or Project contains a missing or broken reference to the file 'MSCOMCT2.ocx' version 2.0. | Your Microsoft Access Database or Project contains a missing or broken reference to the file 'MSCOMCT2.ocx' version 2.0. | ||
== Fix == | == Fix == | ||
The fix is to copy | The fix is to navigate to | ||
Regional Server (RegionWRHA)\Maintenance | |||
right-click copy | |||
MSCOMCT2.OCX | MSCOMCT2.OCX | ||
navigate to | |||
to | |||
C:\Windows\SysWOW64 | C:\Windows\SysWOW64 | ||
and paste the file. | |||
'''This will only be possible with admin rights to the laptop. eHealth will give us admin rights to do this copy later today (12:37, 2016 March 17 (CDT)) and they will be present for a week unless we are done sooner with all fixes. ''' | |||
== Causes == | == Causes == | ||
Not sure what would have caused this, but essentially this file is for some reason present on Tina's laptop and not on the data collection laptops. None of the changes in [[CCMDB.mdb_Change_Log_2016#2016-Mar-16]] had any active steps that should have started a new referral to this, or triggered a delete of the file, so it's not clear why this became an issue at that point. | Not sure what would have caused this, but essentially this file is for some reason present on Tina's laptop and not on the data collection laptops. None of the changes in [[CCMDB.mdb_Change_Log_2016#2016-Mar-16]] had any active steps that should have started a new referral to this, or triggered a delete of the file, so it's not clear why this became an issue at that point. | ||
Revision as of 11:37, 2016 March 17
After update CCMDB.mdb_Change_Log_2016#2016-Mar-16 all collectors were getting following error: Your Microsoft Access Database or Project contains a missing or broken reference to the file 'MSCOMCT2.ocx' version 2.0.
Fix
The fix is to navigate to
Regional Server (RegionWRHA)\Maintenance
right-click copy
MSCOMCT2.OCX
navigate to
C:\Windows\SysWOW64
and paste the file. This will only be possible with admin rights to the laptop. eHealth will give us admin rights to do this copy later today (12:37, 2016 March 17 (CDT)) and they will be present for a week unless we are done sooner with all fixes.
Causes
Not sure what would have caused this, but essentially this file is for some reason present on Tina's laptop and not on the data collection laptops. None of the changes in CCMDB.mdb_Change_Log_2016#2016-Mar-16 had any active steps that should have started a new referral to this, or triggered a delete of the file, so it's not clear why this became an issue at that point.