PHI sent, Log missing Bug

Occasionally we get a PHI record for a patient, but no Log record. It isn't clear yet why, we need further observation to find out. This article is the observation log.

Log

2018-Aug-20

Collector stated no sending problem VIC_N4C_10503 VIC_N4C_10504 Total 39 sent 32 Incomplete, 2 of which did not go into L_Log 7 Complete Collector stated no sending problem STB_CICU-15784 STB_CICU-15786 Total 16 sent all Incomplete 2018-Aug-08 Collector stated no sending problem GRA_MICU-10049 Total 10 sent 8 Incomplete, 1 of which did not go into L_Log 2 Complete Collector stated no sending problem STB_MICU-31490 Total 18 sent 13 Incomplete, 1 of which did not go into L_Log 5 Complete

2018-Jul-31

Collector stated no sending problem 1 Incomplete, did not go into L_Log HSC_H4H_d-450

2018-Jul-23

Collector stated no sending problem STB ACCU-Data Collector deleted therefore, Pagasa will resend from backup GRA N3 & STB E5 to resend GRA N3 Total 56 sent 5 Incomplete, 5 of which did not go into L_Log 11 Complete GRA_N3-15890 GRA_N3-15891 GRA_N3-15892 GRA_N3-15893 GRA_N3-15894 STB E5 Total 39 sent 30 Incomplete, 5 of which did not go into L_Log 9 Complete, 1 did not go into L_Log STB_E5-16639 - Sent STB_E5-16640 STB_E5-16641 STB_E5-16642 STB_E5-16643 STB_E5-16644 STB ACCU Total 16 sent 4 incomplete 12 complete, 8 of which did not go into L_log STB_ACCU-31454 STB_ACCU-31455 STB_ACCU-31456 STB_ACCU-31457 STB_ACCU-31458 STB_ACCU-31459 STB_ACCU-31460 STB_ACCU-31461

2018-Mar-01

HSC A4, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log.

2018-Feb-20

HSC_B3/D5 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log. collector resend data and issue resolved.

2018-Jan-08

HSC_D4 sent, didn't report problems, but one of the Incomplete patients who is present in CCMDB and PHI did not end up in L_Log. collector resend data and issue resolved.

Prior to the dates above, Pagasa stated that this has happened before. She recalls this happened on HSC_D4 laptop. She stated that this problem is rare, and happens every few months.