Admin Rights on Laptops

see User groups and rights on the wiki for the wiki related article

Data collectors need admin rights on the laptops. Usually collectors are part of user group DAT_REGION_ICU_DATA_COLLECTION which is in turn in a group that gives it admin rights.

Note: Ian explained: Admin rights are set based on group policies; workstations at HSC are added to a group that sets them up as Power users. Workstations in the Health_WPG tree (e.g. Vic) are added to a group that sets them up as administrators. If a PC already runs as administrator then it will ignore if you furhter set things to admin. I think there is a hole in his reasoning. He tested this theory and found it true for HSC Power users, however, that test would have had the same outcome if the group policies in all cases were set up to first strip out local rights. Anyway, I doubt we will get anywhere on this, and OAG is changing this, and chances are Mishael will try to get it changed further, so I will treat this topic as one-off for now. This means: if a laptop is moved to a location, confirm that admin rights are present and if not contact local desktop about it.

Adding admin rights

Anyone who is already an admin can set up another collector as an admin.

1. Click on start menu -> settings -> control panel -> user accounts
   • if you are not an admin you will get a message telling you so; get another collector at your site to log in and set you up
2. click the Add button
3. click the Browse button
4. type the user id of the non-admin collector into the "enter the object name..." box and click "check names"
   • the name should be resolved, if it does, click OK
5. click Next >
6. click the radio button for "Other:" and make sure the dropdown says Administrators
7. click Finish

Why collectors need admin rights

• admin rights are required to view and make changes to many settings; to avoid having collectors off-line while we make our way out to sites we need to be able to walk collectors through these over the phone since we don't have remote control access to the laptops
• when the database exits irregularly when one collector is logged in, and then a second collector who is not an admin logs in and tries to use the software they get an error that the database is read-only; making the second collector an admin fixes this.