Taking a Screenshot

Sometimes a picture is worth a thousand words - sending a screenshot instead of describing an error is both faster and often more meaningful.

Taking a screen shot

To take/copy a screenshot (note that it will seem like nothing has happened when you take the screenshot)

• current window only: alt-printscreen
  • on the labtops that means alt-fn-(button that has printscreen or prtscrn or so on it in blue)
• whole screen: printscreen
  • on the labtops that means fn-(button that has printscreen or prtscrn or so on it in blue)

This stores a picture of the screen as if you had "cut" it.

Emailing a screen shot

Start an email in Outlook (doesn't work in webaccess), paste the picture right into the email.

Don't paste the picture into a word document or save it as an image; this just wastes your time in sending and the recipient's time in viewing. If you can't paste right into the email you are likely using "plain text" rather than "rich text" or "html". Set your email to use one of the latter.