Problem with sent vs complete records: Difference between revisions

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{{Bug}}{{discussion}} IF I get this right, please take out the discussion tag...Ttenbergen 10:47, 2018 March 19 (CDT) Usually a record with the [[RecordStatus field]] set to "complete" turns to "sent" in both [[CCMDB_data.mdb]] and [[Centralized_data.mdb]] when sending is complete. Occasionally, and for unknown reasons, the field remains "complete".  
Usually a record with the [[RecordStatus field]] set to "complete" turns to "sent" in both [[CCMDB_data.mdb]] and [[Centralized_data.mdb]] when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in centralized data.mdb.  
 
{{discussion}}
* When this happens, please find out and document the following:  
* When this happens, please find out the following:  
** ask the collector if there was anything unusual during sending.  
** ask the collector if there was anything unusual during sending.  
** did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm  
** did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm  


== Log ==
== Log ==
2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed
2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed.  Collector who sent, states no noted problems during sending.


2018-Feb-23 - STB_MICU sent, but the Record Status is Complete.
2018-Feb-23 - STB_MICU sent, but the Record Status is Complete.


2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete.
2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete.

Revision as of 18:10, 2018 August 1

Usually a record with the RecordStatus field set to "complete" turns to "sent" in both CCMDB_data.mdb and Centralized_data.mdb when sending is complete. Occasionally, and for unknown reasons, the field remains "complete" in centralized data.mdb.

  • When this happens, please find out and document the following:
    • ask the collector if there was anything unusual during sending.
    • did this happen for some or all records during this send? If some, please include D_IDs in log below, if all, please include sent_dt_tm

Log

2018-Aug-01 - GRA_S3-14156, but the Record Status is Complete. Reset Record to Incomplete then Resent and problem fixed. Collector who sent, states no noted problems during sending.

2018-Feb-23 - STB_MICU sent, but the Record Status is Complete.

2018-Mar-07 - HSC_B3D5 sent, but the Record Status is Complete.