Taking a Screenshot: Difference between revisions

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== Taking a screen shot ==
== Taking a screen shot ==
It doesn't work if you try to put a screen shot into the body of the email button in our access program. You have to open a new email in Microsoft outlook.


*1. Open the page in our access that you want to take a screen shot of.  
*1. Start an email to someone in Outlook  (it does not work in Web Mail).
*2. Left click to place your cursor on the page you want the screen shot of.
*2. Open the page that you want to take a screen shot of.  
*3. Hit alt, print screen. (Here is where it looks like nothing happens.)
*3. Left click to place your cursor on the page you want the screen shot of.
*4. Left click your cursor into the body of the email.
*4. Hit alt, function(fn), print screen (prt sc)(3 buttons) or just Alt and Print Screen.( It looks like nothing happens here)
*5. Right click and hit paste.
*4. Left click your cursor into the body of the '''email.'''
*6. The page you want a screenshot of should now be in your email.
*5. Right click and select paste.
*6. The screenshot should now be in your email.


To '''take/copy a screenshot''' (note that it will seem like '''nothing''' has happened when you take the screenshot)
* '''current window''' press the keys: '''ALT-printscreen'''
** Or can use "function" "printscreen"
** on the laptops that means press 3 buttons at the same time: 1.alt 2.fn 3.button that has printscreen or prtscrn or prtsc (it may be in blue)
* '''whole screen''': printscreen. 


** on the laptops press the same buttons as listed above except you don't need to press the alt button (only 2 buttons in this case).
**Note: It doesn't work if you try to put a screen shot into the body of the email utilizing the email button in our access CCMDB program. You have to open a new email in Microsoft outlook.
 
This stores a picture of the screen as if you had "cut" it.
 
=== clarification? ===
{{discussion}}
*You must ensure that the screenshot you want to take is not on the extended desktop monitor.  Move it onto the laptop screen first! 
** are you guys using ALT and printscreen? That should only capture the current window, regardless which screen it's on. It's when you only use the printscreen button that you need to make sure the window is on the main screen. The instructions to use "ALT" are already below, but from the shots I receive not everyone uses that button... Ttenbergen 11:52, 2016 December 8 (CST)
***Thanks for the info.  We will try doing this next time.  You are right, we usually just use "function and print screen" only.
**** If the alt- instructions work for you, could you please update the instructions above so this is clear? I had it the ALT part in there already but it didn't get across. Maybe collectors would understand better if written in their language? If you think already addressed please just delete this section. Ttenbergen 10:49, 2016 December 15 (CST)


== Emailing a screen shot ==
== Emailing a screen shot ==

Revision as of 10:26, 2017 August 18

Sometimes a picture is worth a thousand words - sending a screenshot instead of describing an error is both faster and often more meaningful.

Taking a screen shot

  • 1. Start an email to someone in Outlook (it does not work in Web Mail).
  • 2. Open the page that you want to take a screen shot of.
  • 3. Left click to place your cursor on the page you want the screen shot of.
  • 4. Hit alt, function(fn), print screen (prt sc)(3 buttons) or just Alt and Print Screen.( It looks like nothing happens here)
  • 4. Left click your cursor into the body of the email.
  • 5. Right click and select paste.
  • 6. The screenshot should now be in your email.


    • Note: It doesn't work if you try to put a screen shot into the body of the email utilizing the email button in our access CCMDB program. You have to open a new email in Microsoft outlook.

Emailing a screen shot

Start an email to someone in Outlook (doesn't work in Web access), paste (press: ctr-V keys on your keyboard) this will paste the picture right into the email.

Don't paste the picture into a word document or save it as an image; this just wastes your time in sending and the recipient's time in viewing. If you can't paste right into the email you are likely using "plain text" rather than "rich text" or "html". Set your email to use one of the latter.

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