Difference between revisions of "Upgrading from Office/Access 2010 to 2019"

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m (→‎Bugs encountered: Turns out that one has nothing to do with 2019)
m (→‎Bugs encountered: Turns out that one has nothing to do with 2019)
(No difference)

Latest revision as of 12:30, 2021 July 23

As of 2021-04 there is a project to upgrade all remaining workstations using older versions of office to Office 2019. We are working with Ryan Garcia from the upgrade project team to move our dbs over to 2019.


We can pull the update from Microsoft Office version 2010 to 2019 ourselves.

  1. Consider if this is a good time for the update; it takes about half an hour, so you might want to start it before a break, or at the end of the day if you can let your computer run for a while when working from home.
  2. click Windows button in bottom left corner
  3. type "software" (there is no place you are typing into, just start typing...)
  4. when it comes up, click on "Software Centre"
  5. if not already in the "Operating Systems" section on the left, click on that
    • it's misfiled under Operating Systems, it's just the software that's being updated
  6. make sure you use the right app, or Access and/or office may not work; if the one with the exact name is not available, check with Tina.
    • click on the WRK_APP_Office 2019 Upgrade X64_PRD-Access2019
    • make sure you don't use the Application -> ...NoAccess
there might be a different app listed that is named similar, but don't use the one that doesn't start with WRK, it will not work   

WRK_APP_Office 2019 Upgrade X64_PRD-Access2019 and a Office 2019 X64 with Access or something like that.

The one with WRK uninstalls other versions of Office and checks for Visio, Project, etc before installing 2019. The generic named one just installed 2019 but will fail if you have a 32 bit version of Office already installed.

Bugs encountered

  • Some long-standing error shook lose in query L_CCI_Combined_ComponentSubQ and was corrected.


  • 2021-07-23 Julie's, Trish's, Pagasa's and Tina's laptops have been moved over as well. All are in 2019 now. Emailed Ryan Garcia about this as well.
  • 2021-07-05 All collector laptops have been updated; Tina has tested most back office apps as well
  • 2021-06-25 Lisa confirmed all collector laptops updated at HSC
  • 2021-06-22 Update made available for STB, INC000004763816
  • 2021-06-18 Update made available for HSC, INC000004763817
  • 2021-06 Testing and install at GRA, INC000004759178

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