System resource exceeded: Difference between revisions

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== Solution approach: disconnecting wifi ==
== Solution approach: disconnecting wifi ==
Darryl from STB desktop had suggested that turning off wifi might fix this problem. Since they don't actually have wifi in their area this is easy to try. This worked during his tests, but they have had additional problems sending after that.  
Darryl from STB desktop had suggested that turning off wifi might fix this problem. Since they don't actually have wifi in their area this is easy to try. This worked during his tests, but they have had additional problems sending after that.
 
During additional tests at HSC Tina found out that sending is faster with wifi disabled, so she added some lines to the sending code that disconnect wifi at the start of sending.


==Status==  
==Status==  

Revision as of 12:20, 2019 March 13


The STB_MedB laptop gets the following error when sending:

Mirosoft Access - System resource exceeded

The laptop has a larger than usual number of records on it, but it is possible to send the data from Tina's laptop at HSC; although it turns out there are intermittent errors there as well.

Solution approach: Query size limiting

The error happens when trying to run Query send check centralized is owner. That query actually ties into the Centralized data.mdb's L_Log. This makes for a very large record set, and have a max size of 1GB rather than the general Access limit of 2GB.

Solution approach: disconnecting wifi

Darryl from STB desktop had suggested that turning off wifi might fix this problem. Since they don't actually have wifi in their area this is easy to try. This worked during his tests, but they have had additional problems sending after that.

During additional tests at HSC Tina found out that sending is faster with wifi disabled, so she added some lines to the sending code that disconnect wifi at the start of sending.

Status

1 Tina worked on the problem some more on her own PC and got the same error, so this likely is a system issue after all. Will need to tweak query to resolve.

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Darryl from eHealth re-imaged that laptop.

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