STB Medical Records requests

This article provides information on how to request patient charts from Medical Records at STB. It is part of the STB General Collection Guide.

Requesting charts

• Health Records policy requires that chart requests be submitted 3-5 days prior to date of review
• generate the output from CCMDB.mdb using the MR List
• submit Medical Records Chart Request to the front desk of Health Records using the "Request for Health Records" form attached the MR List directly to the form.
• if the collector is not going/unable to review charts at requested time, inform the front desk.
• requests must include collectors name and email/phone contact information, date required for review

Chart locations

• once the charts are pulled, the Health Records clerk puts them on a shelf #24 that is designated solely for our use
• sometimes we get email notice that the charts are ready, sometimes we get a call, and sometimes we get nothing at all

If I was a new collector, how would I find that shelf? New Collectors... Just ask the front desk staff where Shelf #24 is and they will be happy to show you.

• SMW

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Legacy info

Legacy

in the past, we used a chart request document that needed to be filled in by hand, with or without a printed version of our Access list which was then faxed/hand delivered to the Health Records Department. After reviewing this process with them 2019-12, we were informed that we no longer need to submit the handwritten document, and that it would be acceptable to email them the output from CCMDB..