STB Medical Records requests: Difference between revisions

Revision as of 08:06, 24 August 2020

This article provides information on how to request patient charts from Medical Records at STB. It is part of the STB General Collection Guide.

Health Records policy requires that chart requests be submitted 3-5 days prior to date of review
generate the output from CCMDB.mdb using the MR List. Attach the MR list to a "Request for Health Records" form, copies of this form are kept with the Tiss Sheets and Envelope Stickers in the Critical Care Data Office N4069 at SBGH. Mark the "Request for Health Records" form with our Data Collection reserved shelf number #24.
submit a Medical Records Chart Request form to the front desk of Health Records . If unsure of where Shelf #24 is located when ready to review charts, just ask the staff at the front desk and they will be happy to show you.
if the collector is not going/unable to review charts at requested time, inform the front desk.
requests must include collectors name and email/phone contact information, date required for review as well at the Shelf number to place the charts on. Shelf #24.

once the charts are pulled, the Health Records clerk puts them on a shelf #24 that is designated solely for our use
sometimes we get email notice that the charts are ready, sometimes we get a call, and sometimes we get nothing at all
new Collectors can just ask the front desk staff where Shelf #24 is and they will be happy to show you.

Legacy
in the past, we used a chart request document that needed to be filled in by hand, with or without a printed version of our Access list which was then faxed/hand delivered to the Health Records Department. After reviewing this process with them 2019-12, we were informed that we no longer need to submit the handwritten document, and that it would be acceptable to email them the output from CCMDB..

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 == Requesting charts ==
 * Health Records policy requires that chart requests be submitted 3-5 days prior to date of review
-* generate the output from [[CCMDB.mdb]] using the [[MR List]]
+* generate the output from [[CCMDB.mdb]] using the [[MR List]]. Attach the MR list to a "Request for Health Records" form, copies of this form are kept with the Tiss Sheets and Envelope Stickers in the Critical Care Data Office N4069 at SBGH. Mark the "Request for Health Records" form with our Data Collection reserved shelf number #24.
-* submit a Medical Records Chart Request form to the front desk of Health Records using the "Request for Health Records" form and attach the MR List directly to the form.
+* submit a Medical Records Chart Request form to the front desk of Health Records . If unsure of where Shelf #24 is located when ready to review charts, just ask the staff at the front desk and they will be happy to show you.
-{{Discuss | where does one get the  "Request for Health Records" form?}}
 * if the collector is not going/unable to review charts at requested time, inform the front desk.
-* requests must include collectors name and email/phone contact information, date required for review
+* requests must include collectors name and email/phone contact information, date required for review as well at the Shelf number to place the charts on. Shelf #24.
 == Chart locations ==