Pre-checker says OK but then gives error: Difference between revisions

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Sometimes the [[Pre-send Checker]] in [[CCMDB.mdb]] will say that all checked out, and then give an error. I can't duplicate this, and don't know the circumstances in which it happens. Collectors, can you shed any light on this?
{{Bug needing input}}
Sometimes the [[Pre-send Checker]] in [[CCMDB.mdb]] will say that all checked out, but then clicking the send button still results in an error.  


===this has happened===
This is legit when the error relates to data also being present in the central database, since tmp checker does not connect to that to check it, but any other error that can be tested with data just on the laptop should show up in both pre-send checker and when sending.  
* This has happened to me but I can't remember the cause of the error. I can send you a snapshot when and if it recurs.--[[User:CMarks|CMarks]] 07:42, 2014 November 10 (CST)
** Thanks Con. Also, if at the time you can remember anything unusual leading up to the error, that would help with troubleshooting. Thanks! Ttenbergen 11:23, 2014 November 12 (CST)


* This only has happened to me if a new program revision has been downloaded since my last news and back-up and resulted in glitches...usually over weekend!--[[User:Llemoine|Llemoine]] 07:59, 2015 June 29 (CDT)
I finally found one reason why this was happening for duplicate patients, but this should not be happening any more. If it still does, please let me know. If I don't hear back anything in a month I will consider this fixed. Ttenbergen 21:45, 2019 January 16 (CST)
** does it happen each time a new program comes down? Or only for updates where there are other glitches? Ttenbergen 12:31, 2015 July 13 (CDT)


* I get this error when I duplicated a PHIN by accident...the info is where it needs to be but is incorrect! --[[User:Llemoine|Llemoine]] 07:58, 2015 July 16 (CDT)
== Please let me know if still a problem! ==
** You are allowed to duplicate PHINs, just not the admit/discharge periods. Could you give me a little more info on how the data had been wrong and what the error actually said? Ttenbergen 11:57, 2015 July 16 (CDT)




===this has never happened to me===
== Related articles ==
*Never seen this error--[[User:Dbieniarz|Dawna Marie Bieniarz]] 06:31, 2015 June 30 (CDT)
{{Related Articles}}
*Haven't seen this in a very long time.--[[User:CMarks|CMarks]] 07:51, 2015 June 26 (CDT)
*never encountered[[User:Lkaita|Lisa Kaita]] 08:01, 2015 June 27 (CDT)
 
{{Bug needing input}}

Revision as of 22:45, 2019 January 16


Sometimes the Pre-send Checker in CCMDB.mdb will say that all checked out, but then clicking the send button still results in an error.

This is legit when the error relates to data also being present in the central database, since tmp checker does not connect to that to check it, but any other error that can be tested with data just on the laptop should show up in both pre-send checker and when sending.

I finally found one reason why this was happening for duplicate patients, but this should not be happening any more. If it still does, please let me know. If I don't hear back anything in a month I will consider this fixed. Ttenbergen 21:45, 2019 January 16 (CST)

Please let me know if still a problem!

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