"Invalid procedure call or argument" when sending: Difference between revisions

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{{Bug}}
{{Bug}}
Laptop gets error
:: "Invalid procedure call or argument"
during [[sending]].


::"Invalid procedure call or argument"
=== workaround ===
For now '''the work-around is to just answer "no" to the network cable question'''.


* as of 2022-04 this is our most recently re-imaged laptop
=== Underlying causes ===
* there were also some update messages that happened at the same time this started
Specifically, the error happens when the following line of VBA is run:
* desktop confirmed that the office install is fine and that the newest version of Windows is installed
:: Shell "netsh wlan disconnect"
* the original INC # for the H5 laptop is  INC000005245002
 
It turns out the error happens, specifically, when the collector answers the question whether the laptop is hooked up to a network cable - answering yes tries to run a netsh command, and that's what fails.
So, '''the work-around is to just answer "no" to the network cable question'''.


This doesn't explain why this is a problem on just this laptop, but actually figuring that out would require getting yet another group from shared health involved, so might not be worth it for now. '''If another laptop gets the same problem we will need to look into what is actually causing the difference. '''
This doesn't explain why this is a problem on just this laptop, but actually figuring that out would require getting yet another group from shared health involved, so might not be worth it for now. '''If another laptop gets the same problem we will need to look into what is actually causing the difference. '''
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== Log ==
== Log ==
* 2022-04-13 - S7/Val got error as well
* 2022-04-13 - S7/Val got error as well
* 2022-04-06 - H5/Lisa got the error when sending
* 2022-04-06 - H5/Lisa got the error when sending and launched INC000005245002
** there were also some update messages that happened at the same time this started
** desktop confirmed that the office install is fine and that the newest version of Windows is installed


== Related articles ==  
== Related articles ==  
{{Related Articles}}
{{Related Articles}}

Revision as of 12:54, 2022 April 13

Laptop gets error

"Invalid procedure call or argument"

during sending.

workaround

For now the work-around is to just answer "no" to the network cable question.

Underlying causes

Specifically, the error happens when the following line of VBA is run:

Shell "netsh wlan disconnect"

This doesn't explain why this is a problem on just this laptop, but actually figuring that out would require getting yet another group from shared health involved, so might not be worth it for now. If another laptop gets the same problem we will need to look into what is actually causing the difference.

Log

  • 2022-04-13 - S7/Val got error as well
  • 2022-04-06 - H5/Lisa got the error when sending and launched INC000005245002
    • there were also some update messages that happened at the same time this started
    • desktop confirmed that the office install is fine and that the newest version of Windows is installed

Related articles

Related articles: