Printer: Difference between revisions

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== setting up a printer ==
== setting up a printer ==
To set up the printer so you can print:  
To set up the printer so you can print:  
# Open a File Explorer window (e.g. press Windows-Key - E)
# Open a File Explorer window (e.g. press {{Windows key}} - E)
# Top left, type the following into the '''Address''' line and hit enter the name of the '''print server''' (see below)
# cut and paste the '''print server''' for your printer from the table below into the address bar
# find the printer name (see below) and double-click it
# find the printer from the table below and double-click it.
# when a window titled with the printer name appears the printer is installed
# when a window titled with the printer name appears the printer is installed
Alternatively you can use the laptop printer setup batch file
Alternatively you can use the laptop printer setup batch file
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# It can be used to Add, Change or Remove a printer connection from the laptop.
# It can be used to Add, Change or Remove a printer connection from the laptop.


== determining your printer name and queue ==
=== Table of printers used by CCMDB offices ===
# click start menu, settings, printers and faxes
{| class="wikitable sortable mw-collapsible"
# your printer name and server would be something like ''SM340_1Q on hscprint1'' where "SM340_1Q" is the printer name and "hscprint1" is the print server
 
== HSC - finding printer on network ==
Click on start button. Select Printer and Faxes.  Erase address bar and type in \\hsc1msfp0022.  Hit ok or enter
Find our printer HSGF216XPRO1.  Double click on it to select.  Go to Printer Tab and top left and screen. Click and that and set it as default printer.
 
 
{| class="wikitable sortable"  
|-
!| office  
!| office  
!| print server  
!| print server  
!| printer name
!| printer name
!| local-only printer instead?
!| printer model
!| contracted/owned
!| note
|-  
|-  
|| [[:Category: Health Sciences Center Office | Health Sciences Center Office]] || \\hsc1msfp0022  || HSGF216XPRO1 || Lexmark E360
| [[:Category: Health Sciences Center Office | Health Sciences Center Office]]  
|| \\hsc1msfp0022   
|| WHGF216XPR01
|| Lexmark MS622de, 460011441T4NM
|| [[#Owned]]- (on network)
|-  
|-  
|| HSC [[:Category: Main Office|Main Office]] Colour/Multifunction || \\hscprint1 || JJ387_1Q || HP Color Lazer Jet CM2320fxi MFP
| HSC [[Main office]]
|| \\hsc1msfp0022
|| HSJJ387XPR01
|| Lexmark X463
|| [[#contracted]] - (on network)
|-
|| HSC [[Main office]]
|| \\hsc1msfp0022 
|| HSJJ387XPRO2
|| HP LaserJet P2055dn
|| [[#Owned]] - U of M, Dept of Internal Medicine (on network)
|- 
| HSC [[Main office]]  
|| \\hsc1msfp0022
|| HSJJ399XPR01
||  
|| [[#contracted]] by HSC Critical Care Program (colour printer:  we have access to it thru network and it is located in Critical Care office area)
|-  
|-  
|| [[:Category: Concordia Hospital Office|Concordia Hospital Office]] ||\\chxxmsfp0001  ||CHXXXEDUPR01 || SHARP MX-361ON PCL6
| [[:Category: Grace Hospital Office |Grace Hospital Office]]  
|| \\ GGH1MSFP0002
||    ghdw2019pr01
|| HP Laserjet P4015X
|| [[#Owned]] - networked printer
|| This printer was moved from VIC to GRA end of October 2018 with consolidation and closing of Vic as a data collection site.  The program owned this printer.  The original, old Gra printer in this office, HP LaserJet 1320, was removed by eHealth.  It was not owned by our program.
|-  
|-  
|| [[:Category: Grace Hospital Office|Grace Hospital Office]] || local USB || local USB ||HP LaserJet 1320
| [[St Boniface Hospital Office (Medicine)]]/[[St Boniface Hospital Office (Critical Care)]]  
|-
|| \\reg2msfp0008\SBXN4069PR01
|| [[:Category: Seven Oaks Hospital Office|Seven Oaks Hospital Office]] ||  || 172.20.66.113 || HP LaserJet CP3505x
|| SBXN4069PR01
|-  
|| Lexmark MS5210N
|| [[:Category: St Boniface Hospital Office (Critical Care)|St Boniface Hospital Office (Critical Care)]] || Local printer || || HP Laserjet 1300 PCL6
|| [[#Owned]]  
|-  
|}
|| [[:Category: St Boniface Hospital Office (Medicine)|St Boniface Hospital Office (Medicine)]] || Local printer || || HP LaserJet 1320 with 1200 series drivers
 
|-  
===owned===
|| [[:Category: Victoria General Hospital Office |Victoria General Hospital Office]] || \\vgh1msfp0002 || VGXXREHPPR04 || HP Laserjet P4015X
*toner - order from Grand & Toy
|-
**Contact [[Data Processor]]
 
===contracted===
*All supplies are now through '''Konica'''
**email the helpdesk at: '''myops@bt.konicaminolta.ca''' 
*Phone number:  1-888-446-9677 – MYOPS
*National Customer Support Centre is located in Mississauga, Ontario
**Open Monday to Friday 7:00 a.m. to 6:00 p.m. ET.
 
== eHealth Printer Optimizations Info ==
*See: [https://home.sharedhealthmb.ca/digital-health/services-catalogue/desktop/printers/ WRHA printer optimization & request information][--[User:TOstryzniuk|Trish Ostryzniuk]] 16:09, 2019 September 23
 
== determining your printer name and queue set up on your laptop ==
# click start menu, settings, printers and faxes
# your printer name and server would be something like ''SM340_1Q on hscprint1'' where "SM340_1Q" is the printer name and "hscprint1" is the print server


== setting up printers for all users ==
== setting up printers for all users ==
see [[HSCprintersetup.bat]]
see [[HSCprintersetup.bat]]


[[Category: IT Instructions]]
[[Category: IT Instructions]]

Latest revision as of 10:56, 2024 June 26

All data collection offices in the Regional have access to a printer in your office. If you lose your connection to your printer, please call eHealth ServiceDesk.

You can trouble shoot this yourself if you know the name of the print server and the printer name. Some of these are already in the table below, please update it if you have local information.

setting up a printer

To set up the printer so you can print:

  1. Open a File Explorer window (e.g. press windows key - E)
  2. cut and paste the print server for your printer from the table below into the address bar
  3. find the printer from the table below and double-click it.
  4. when a window titled with the printer name appears the printer is installed

Alternatively you can use the laptop printer setup batch file

  1. The regional server maintenance folder contains a batch file that can assist in connecting to a network printer.
  2. The batch file is named "laptop setup printer.bat" and takes the parameters "server" and "printer queue name".
  3. It can be used to Add, Change or Remove a printer connection from the laptop.

Table of printers used by CCMDB offices

office print server printer name printer model contracted/owned note
Health Sciences Center Office \\hsc1msfp0022 WHGF216XPR01 Lexmark MS622de, 460011441T4NM #Owned- (on network)
HSC Main office \\hsc1msfp0022 HSJJ387XPR01 Lexmark X463 #contracted - (on network)
HSC Main office \\hsc1msfp0022 HSJJ387XPRO2 HP LaserJet P2055dn #Owned - U of M, Dept of Internal Medicine (on network)
HSC Main office \\hsc1msfp0022 HSJJ399XPR01 #contracted by HSC Critical Care Program (colour printer: we have access to it thru network and it is located in Critical Care office area)
Grace Hospital Office \\ GGH1MSFP0002 ghdw2019pr01 HP Laserjet P4015X #Owned - networked printer This printer was moved from VIC to GRA end of October 2018 with consolidation and closing of Vic as a data collection site. The program owned this printer. The original, old Gra printer in this office, HP LaserJet 1320, was removed by eHealth. It was not owned by our program.
St Boniface Hospital Office (Medicine)/St Boniface Hospital Office (Critical Care) \\reg2msfp0008\SBXN4069PR01 SBXN4069PR01 Lexmark MS5210N #Owned

owned

contracted

  • All supplies are now through Konica
    • email the helpdesk at: myops@bt.konicaminolta.ca
  • Phone number: 1-888-446-9677 – MYOPS
  • National Customer Support Centre is located in Mississauga, Ontario
    • Open Monday to Friday 7:00 a.m. to 6:00 p.m. ET.

eHealth Printer Optimizations Info

determining your printer name and queue set up on your laptop

  1. click start menu, settings, printers and faxes
  2. your printer name and server would be something like SM340_1Q on hscprint1 where "SM340_1Q" is the printer name and "hscprint1" is the print server

setting up printers for all users

see HSCprintersetup.bat