Patient record or move shows in Cognos but not in EPR: Difference between revisions

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* waiting to hear back if there is a way for us to verify that this is what happened if it happens again. Email subject "RE: Cognos shows WRS3 for patient where EPR only ever shows H4" . Ttenbergen 09:59, 2020 September 18 (CDT)
* waiting to hear back if there is a way for us to verify that this is what happened if it happens again. Email subject "RE: Cognos shows WRS3 for patient where EPR only ever shows H4" . Ttenbergen 09:59, 2020 September 18 (CDT)
* Sherry may have encountered this as well, email subject "Cognos Admitter Troubleshooting", forwarded to Chastity. Ttenbergen 10:58, 2020 September 18 (CDT)
* Sherry may have encountered this as well, email subject "Cognos Admitter Troubleshooting", forwarded to Chastity. Ttenbergen 10:58, 2020 September 18 (CDT)
* There have been other instances since then, I think one from Michelle Oct1/2 Ttenbergen 14:51, 2020 October 7 (CDT)
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Revision as of 14:51, 2020 October 7

A patient move from one unit to another showed up in Cognos but was invisible in EPR. When we checked with Chastity, she found out that this was a cancelled transaction in EPR that wasn't visible there, but that she found in the transaction logs.


  • waiting to hear back if there is a way for us to verify that this is what happened if it happens again. Email subject "RE: Cognos shows WRS3 for patient where EPR only ever shows H4" . Ttenbergen 09:59, 2020 September 18 (CDT)
  • Sherry may have encountered this as well, email subject "Cognos Admitter Troubleshooting", forwarded to Chastity. Ttenbergen 10:58, 2020 September 18 (CDT)
  • There have been other instances since then, I think one from Michelle Oct1/2 Ttenbergen 14:51, 2020 October 7 (CDT)
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