Printer

All data collection offices in the Regional have access to a printer in your office. If you lose your connection to your printer, please call eHealth ServiceDesk.

You can trouble shoot this yourself if you know the name of the print server and the printer name. Some of these are already in the table below, please update it if you have local information.

setting up a printer

To set up the printer so you can print:

1. Open a File Explorer window (e.g. press Windows-Key - E)
2. cut and paste the print server for your printer from the table below into the address bar
3. find the printer from the table below and double-click it.
4. when a window titled with the printer name appears the printer is installed

Alternatively you can use the laptop printer setup batch file

1. The regional server maintenance folder contains a batch file that can assist in connecting to a network printer.
2. The batch file is named "laptop setup printer.bat" and takes the parameters "server" and "printer queue name".
3. It can be used to Add, Change or Remove a printer connection from the laptop.

Table of printers used by CCMDB offices

office	print server	printer name	printer model	contracted/owned
Health Sciences Center Office	\\hsc1msfp0022	HSGF216XPRO1	Lexmark LXMS312DN (we think because it is labelled so poorly)	#Owned
HSC Main office	\\hsc1msfp0022	HSJJ387XPR01	Lexmark X463	#contracted
HSC Main office	\\hsc1msfp0022	HSJJ387XPRO2	HP LaserJet P2055dn	#Owned - U of M, Dept of Internal Medicine
HSC Main office	\\hsc1msfp0022	HSJJ399XPR01		#contracted by HSC Critical Care Program (colour printer: we have access to it and it is located in Critical Care office area)
Concordia Hospital Office	\\chxxmsfp0001	CHXXXEDUPR01	SHARP MX-361ON PCL6	Template:Discussion
Victoria General Hospital Office	\\vgh1msfp0002	VGXXREHPPR04	HP Laserjet P4015X	Template:Discussion is it owned by us or part of WRHA printing project? - this one went to GRACE from VIC Oct 26.18 when Med data collection program stopped.
Seven Oaks Hospital Office		172.20.66.113	HP LaserJet CP3505x	Template:Discussion
St Boniface Hospital Office (Critical Care) St Boniface Hospital Office (Medicine)	Local printer		HP Laserjet 1320 with 1200 series drivers	#Owned

Template:Discussion What happened to the old printer at the Grace, (Grace orignial)HP LaserJet 1320 which was apparently #Owned?

owned

• toner - order from Grand & Toy
  • Contact Data Processor

contracted

• All supplies are now through Konica
  • email the helpdesk at: myops@bt.konicaminolta.ca
• Phone number: 1-888-446-9677 – MYOPS
• National Customer Support Centre is located in Mississauga, Ontario
  • Open Monday to Friday 7:00 a.m. to 6:00 p.m. ET.

• See: WRHA printer optimization information

determining your printer name and queue set up on your laptop

1. click start menu, settings, printers and faxes
2. your printer name and server would be something like SM340_1Q on hscprint1 where "SM340_1Q" is the printer name and "hscprint1" is the print server

setting up printers for all users

see HSCprintersetup.bat