Technical Support: Difference between revisions
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If the problem is with | If the problem is with | ||
* logging | * '''logging on''' to your computer | ||
* accessing the | * accessing the [[Regional Server]] | ||
* PC problems aside from the CCMDB, the PDA, synching | * '''PC''' problems aside from the CCMDB, the PDA, synching | ||
* '''laptop''' problems aside from the CCMDB | |||
** one of the reasons we went from PDAs to laptops is that the laptops are actually supported by eHealth, meaning you have 24/7 access to help | |||
'''Call the helpdesk at 940-8500 ''' | '''Call the helpdesk at 940-8500 ''' | ||
Revision as of 20:35, 2009 August 31
If something is wrong with your PC or your PDA you will need to contact someone.
If the problem is with
- logging on to your computer
- accessing the Regional Server
- PC problems aside from the CCMDB, the PDA, synching
- laptop problems aside from the CCMDB
- one of the reasons we went from PDAs to laptops is that the laptops are actually supported by eHealth, meaning you have 24/7 access to help
Call the helpdesk at 940-8500
If the problem is with your PDA, synching, sending or with the Access program, contact
If you can't reach Tina, try to contact one of the following, starting at the top.
As your very last resort, e.g. if the above have perished in a fiery car crash, you can also contact