Teleform
Teleform is a character recognition program used by the Data Processor to scan completed TISS forms before importing the data into the TISS database (currently TMSX). Teleform v8.2 is the current version being used.
Hardware
Current hardware includes a tower PC with a single monitor, keyboard, and mouse attached. A duplex scanner is attached via SCSI interface (Adaptec AHA-2940AU) to the PC. This scanner is capable of processing a batch of TISS forms in a single pass. To operate the software, a USB key is required.
Software
The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms. These programs include:
- Designer
- Print Manager
- Scan Station
- Reader
- Verifier
- AutoMerge Publisher (not used)
New form are developed and existing forms are modified using Designer. Once the design has been completed and activated, the form serves as a master template against which data collection forms of that set are evaluated and verified after they are scanned. The Scan Station, Reader, and Verifier are collectively used for this purpose.
Refer to the Teleform User Guide (X:\Teleform) for more information on using each of these modules.
Sales and technical support
The Teleform product is no longer supported by Cardiff (the original product developer). Teleform is now part of the Autonomy product line and all technical support is through them. However, the version of Teleform used by the main office (v8.2) is no longer supported by the vendor nor has Internal Medicine paid for any technical support, so this channel is not available.
Limited support though is available from Seward Consulting (a value added reseller) at 1-780-702-5117. Point of contact is Vaughn Seward. Should Internal Medicine decide to upgrade, Seward Consulting should be contacted first. Current version available is v10.7.
Product serial number is 400796.