Troubleshooting

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Revision as of 10:21, 19 September 2012 by Ttenbergen (talk | contribs)
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Taking a Screenshot

It's not so easy to give examples of how you would know that something is corrupted, or whether it is the data or program side that is trouble. Generally:

  • if it is a problem with dropdowns or how the program works, then the fault is in the program
  • if the problem is with some of the data not being visible, or the program erroring as you scroll through the patient list, it's a problem with the data

If the program is messed up it was either corrupted or someone made inadvertent changes to it. If the data is corrupted, someone might have tried to enter something the program had absolutely no idea what to do with. The other option either way is that it was just one of those computer gremlins.


Copying down a clean version of CCMDB.mdb

Fixing a problem with the data repository

If neither of those fix the problem contact tech support.