Microsoft Teams: Difference between revisions

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Microsoft Teams is the videoconferencing software used by Shared Health.  
Microsoft Teams is the videoconferencing software used by Shared Health.  
MS Teams works with the [[Microsoft Office version]] we '''require for [[CCMDB.accdb]]''', but Shared Health is using Teams as a driver to move everyone to a newer version. '''Do not let your laptop be updated to Office 2019 for now, see [[Microsoft Office version]] for details.'''


The MS Teams app can be downloaded to our laptops, and clicking on the "join meeting" link in any invite to a Teams meeting should start this. If you run into problems, talk to Tina or Herman rather than the [[Helpdesk]], since they will want to follow the standard solution that would involve the Office upgrade we don't want (see [[Microsoft Office version]] for details).  
The MS Teams app can be downloaded to our laptops, and clicking on the "join meeting" link in any invite to a Teams meeting should start this. If you run into problems, talk to Tina or Herman rather than the [[Helpdesk]], since they will want to follow the standard solution that would involve the Office upgrade we don't want (see [[Microsoft Office version]] for details).  


If you are not part of WRHA Teams you will be listed as a "guest" and someone will have to admit you from the "lobby" to the meeting. If that doesn't happen, call the organizer on the phone to remind them.  
If you are not part of WRHA Teams you will be listed as a "guest" and someone will have to admit you from the "lobby" to the meeting. If that doesn't happen, call the organizer on the phone to remind them. If you consistently show up as "guest" at internal meetings and need to be admitted, contact the service desk and ask them to fix the teams setup on your laptop.  


== The long, ugly story ==
== The long, ugly story ==
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Users need to have Teams provisioned to them to be able to join meetings without being admitted from the lobby individually as guests, and to prevent the splash screen in [[#App start and error when starting the computer]].  
Users need to have Teams provisioned to them to be able to join meetings without being admitted from the lobby individually as guests, and to prevent the splash screen in [[#App start and error when starting the computer]].  


=== App start and error when starting the computer ===
=== App start and error when starting the computer ===
Whenever Teams starts on your laptop you will get a splash screen that says "You are missing out! Ask your admin to enable Microsoft Teams for Winnipeg Regional Health Authority" and "Sign up for Teams" button.  
Whenever Teams starts on your laptop you will get a splash screen that says "You are missing out! Ask your admin to enable Microsoft Teams for Winnipeg Regional Health Authority" and "Sign up for Teams" button.  

Latest revision as of 14:42, 2022 January 17

Microsoft Teams is the videoconferencing software used by Shared Health.

The MS Teams app can be downloaded to our laptops, and clicking on the "join meeting" link in any invite to a Teams meeting should start this. If you run into problems, talk to Tina or Herman rather than the Helpdesk, since they will want to follow the standard solution that would involve the Office upgrade we don't want (see Microsoft Office version for details).

If you are not part of WRHA Teams you will be listed as a "guest" and someone will have to admit you from the "lobby" to the meeting. If that doesn't happen, call the organizer on the phone to remind them. If you consistently show up as "guest" at internal meetings and need to be admitted, contact the service desk and ask them to fix the teams setup on your laptop.

The long, ugly story

click to expand   

Provisioning MS Teams

Users need to have Teams provisioned to them to be able to join meetings without being admitted from the lobby individually as guests, and to prevent the splash screen in #App start and error when starting the computer.

App start and error when starting the computer

Whenever Teams starts on your laptop you will get a splash screen that says "You are missing out! Ask your admin to enable Microsoft Teams for Winnipeg Regional Health Authority" and "Sign up for Teams" button.

Disable app start on boot

You can go into the settings and turn off "Auto-start application" so the app will only open once you click on a link in a meeting. That will get rid of the big splash screen every time you boot your laptop.

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