Teleform: Difference between revisions
Ttenbergen (talk | contribs) |
Ttenbergen (talk | contribs) m Text replacement - "TISS28.mdb" to "TISS28.accdb" |
||
| Line 45: | Line 45: | ||
* C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg | * C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg | ||
If the whole problem is about file shares having been changed, then [[TISS28. | If the whole problem is about file shares having been changed, then [[TISS28.accdb]] has some module contents that need to be changed as well. | ||
=== Settings to make sure the pdf files make it to x:\ === | === Settings to make sure the pdf files make it to x:\ === | ||
| Line 57: | Line 57: | ||
=== Before considering the switch done === | === Before considering the switch done === | ||
* confirm Pagasa can scan into TISS28. | * confirm Pagasa can scan into TISS28.accdb, and without errors caused by update | ||
* confirm that the .pdf files are stored on X:\ on the path that goes into the data imported into TISS.mdb | * confirm that the .pdf files are stored on X:\ on the path that goes into the data imported into TISS.mdb | ||
Revision as of 14:33, 2019 September 24
Teleform is a character recognition program used by the Data Processor to scan completed TISS forms before importing the data into the TISS28_Data.mdb. We use a network scanner for this.
Software
The Teleform suite consists of a number of separate programs or modules to support the designing and processing of data collection forms.
- Version: 11x1_11117 as of 2016-06-02
- Serial: 400796
- License: TAH280-001H08-040001-H00WD7-D000RG-G77TZ6
- Product License - {D73FC1DE-8D31-4DF7-B69B-80270B194BC4}
Not sure how those licenses are different, they came from an email from Florence Wong to Tina Tenbergen 2016-03-17.
File Locations
- Export data (from Teleform): X:\TISS28\ExportData
- Scanned images: X:\TISS28\ExportData\Images
- no longer valid, our contract has expired - Service account login info: M:\Passwords_mainoffice\Passwords_MainOffice_use.xlsx
Sales and technical support
https://hp-software.force.com/hpcommunity/Login
- From: Digital Vision [1]
- Sent: Wednesday, February 11, 2015 10:53
- ...
- Pierce Ennessy
- Digital Vision
- TeleForm@att.net
US Toll Free: +1 844 526 7397
Updates
- TeleForm has been completely transitioned to HP, Inc.
- You can find the new Support Center here: https://hp-software.force.com/.
- You can find the new Download Center here: https://downloads.hpengage.com/.
- To learn more, including instructions for first time access, please refer to the User Guide.
Notes from Teleform install
Copying settings from old to new PC
- Export the current settings by opening TeleForm Maintenance and Utility.
- Select Save snapshot
- Select the categories you want to save
- Click on the ... button to the right of Path and select the location to save the .zip file that contains the configuration files.
- To restore the configuration, open TeleForm Maintenance and Utility on the new workstation and run Restore Snapshot.
- Exporting the settings doesn't include the default.cfg file
The following file needs to be manually copied from old computer to new.
- C:\ProgramData\Cardiff\TeleForm\Links\CapDir2\default.cfg
If the whole problem is about file shares having been changed, then TISS28.accdb has some module contents that need to be changed as well.
Settings to make sure the pdf files make it to x:\
The location of the setting for where to store the output pdf is in Teleform Designer,
- File, open the form named TISS28 prod 2012-12-11
- menu form, autoexport setup
- make sure the "C:\.." setting is set to yes, and the "X:\..." one to no. this is counter intuitive! For some reason the settings to store the image in x: are stored in the file stored on c:... These settings are linked to the main form itself (TISS28 prod 2012-12-11) so they need to be setup via opening the form.
- Most settings are located in TeleForm Designer via Utilities, Connect Agent Setup.
- this include network pathnames
Before considering the switch done
- confirm Pagasa can scan into TISS28.accdb, and without errors caused by update
- confirm that the .pdf files are stored on X:\ on the path that goes into the data imported into TISS.mdb
Hardware
Data Processor PC
Multifunction Printer/Scanner
See also
Teleform Change Log
2019-07-06
eHealth had made changes to network path names which affected scanning. p:Herman Abubel fixed Path name in settings which are located in TeleForm Designer via Utilities, Connect Agent Setup. Trish Ostryzniuk 11:56, 2019 July 15 (CDT)